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Customer Service Agent

Recruitify_HR

2.9
85 reviews
Recruitify_HR
Job Type   /   Job Level
Full-time   /   Junior Executive
Company Location
Philippines
Description

  • Manage customer inquiries and provide timely and accurate information.
  • Resolve customer complaints with an emphasis on empathy and patience.
  • Document interactions and maintain customer records for follow-up.
  • Collaborate with other departments to ensure a seamless customer experience.
  • Continuously identify areas to improve customer service processes.

Requirements

  • Educational Qualifications: Bachelors degree in Business Administration or related field
  • Experience Level: 13 years
  • Skills and Competencies: Strong communication and interpersonal skills
  • Skills and Competencies: Problem-solving abilities
  • Qualities and Traits: Empathetic and patient
  • Qualities and Traits: Attention to detail and ability to work in a team
Jobs in Philippines   »   Jobs in Cebu, Central Visayas, Philippines   »   Customer Service Agent

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