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Operations Coordinator

2GO Group

2.7
10 reviews
2GO Group
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Philippines
Here’s the difference you’ll make

Responsible for supporting the coordination, planning, and execution, and monitoring of on-site and off-site processing. Actively participate in continuous improvement and problem-solving programs and keeps appropriate documentation and reportorial requirement .

What you’ll do (your mission)

Dispatch and Delivery Management - Plan and oversee daily dispatch of parcels to couriers.

Ensure all shipments are properly assigned and dispatched on time.

Monitor delivery progress and address delays or issues in real time.

Courier Performance Monitoring - Track courier productivity, efficiency rate, and first-attempt delivery success.

Identify underperforming couriers and recommend corrective actions.

Attendance and Workforce Coordination -Monitor daily attendance of couriers and backroom staff (plan vs. actual).

Reporting and Documentation - Prepare and submit End-of-Day (EOD) reports including dispatch, performance, and exceptions.

You’ll thrive in this role if you

Educational Background

  • Bachelor's Degree
  • Supply Chain, Logistics, Management, Business Admin i stration, Engineering

Professional Experience

  • 2 Years

Competencies, Skills, Knowledge And Abilities

  • Leadership Competencies
  • Business Acumen
  • Leading Others
  • Customer Centric
  • Diversity & Inclusion
  • Technical Competencies
  • Data Analysis

Other s

  • Licensure / Certification Required
  • Not Applicable

What’s in it for you?

Own work that matters. You are trusted to deliver safe, reliable, and on-time service that keeps people and goods moving.

Grow where you’re supported . You work in a team-first environment that prioritizes safety, care, and continuous learning.

Excel every day. You are empowered and recognized for raising standards and delivering everyday excellence on the ground.

Be recognized and feel valued—at work and beyond. Receive and enjoy competitive compensation, performance bonuses, incentives, travel perks , Day 1 access to health and wellness programs and paid time off designed to support your well-being

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