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This role is a great fit for someone who enjoys working with data, dashboards, and operational analytics—turning raw data into insights that help teams meet SLAs, KPIs, and daily performance targets.
What we’re looking for:
✅ Experience or strong working knowledge of Power BI (reports, dashboards, data visualization)
✅ Exposure to Power Automate for reporting or workflow automation
✅ Comfortable using AI‑enabled tools to support reporting, analysis, or process efficiency
✅ Interest in operations & workforce analytics (volume, adherence, schedules, performance trends)
