Total 8 Customer Service job vacancies in Batu Kawan, Pulau Pinang

REQUIREMENT

Strong logical thinking ability, communication and coordination skills. (Familiar with the operation process is preferred)

DUTIES AND RESPONSIBILITIES

1, To issue & manage invoices and Delivery Order, update and maintain data in systems.

2. To ensure goods produce on time by coordinate with internal departments. (follow up production progress, handle abnormalities)

3, To ensure goods deliver to client on time through shipment arrangements.

4, To always update with Planner regarding monthly order analysis, forecasting, & raw material preparation.

5, To ensure customer satisfaction.

Attendance allowance RM200, Food allowance RM50, Year-end Bonus

REQUIREMENT

Strong logical thinking ability, communication and coordination skills. (Familiar with the operation process is preferred)

DUTIES AND RESPONSIBILITIES

1, To issue & manage invoices and Delivery Order, update and maintain data in systems.

2. To ensure goods produce on time by coordinate with internal departments. (follow up production progress, handle abnormalities)

3, To ensure goods deliver to client on time through shipment arrangements.

4, To always update with Planner regarding monthly order analysis, forecasting, & raw material preparation.

5, To ensure customer satisfaction.

Attendance allowance RM200, Food allowance RM50, Year-end Bonus

REQUIREMENT

Strong logical thinking ability, communication and coordination skills. (Familiar with the operation process is preferred)

DUTIES AND RESPONSIBILITIES

1, To issue & manage invoices and Delivery Order, update and maintain data in systems.

2. To ensure goods produce on time by coordinate with internal departments. (follow up production progress, handle abnormalities)

3, To ensure goods deliver to client on time through shipment arrangements.

4, To always update with Planner regarding monthly order analysis, forecasting, & raw material preparation.

5, To ensure customer satisfaction.

Attendance allowance RM200, Food allowance RM50, Year-end Bonus

REQUIREMENT

Strong logical thinking ability, communication and coordination skills. (Familiar with the operation process is preferred)

DUTIES AND RESPONSIBILITIES

1, To issue & manage invoices and Delivery Order, update and maintain data in systems.

2. To ensure goods produce on time by coordinate with internal departments. (follow up production progress, handle abnormalities)

3, To ensure goods deliver to client on time through shipment arrangements.

4, To always update with Planner regarding monthly order analysis, forecasting, & raw material preparation.

5, To ensure customer satisfaction.

Attendance allowance RM200, Food allowance RM50, Year-end Bonus

要求

較強的邏輯思考能力、溝通協調能力。 （熟悉操作流程者優先）

義務和責任

1、開立和管理發票和交貨單，更新和維護系統中的資料。

2、與內部部門協調，確保貨物按時生產。 （跟進生產進度，異常處理）

3、透過出貨安排，確保貨物按時交付給客戶。

4、始終與計劃者更新有關每月訂單分析、預測和原材料準備的資訊。

5.確保顧客滿意。

出勤津貼 RM200，伙食津貼 RM50，年終獎金

About WorldFish   

“WorldFish is a leading international research organization working to transform aquatic food systems to reduce hunger, malnutrition, and poverty. It collaborates with international, regional, and national partners to co-develop and deliver scientific innovations, evidence for policy, and knowledge to enable equitable and inclusive impact for millions who depend on fish for their livelihoods. As a member of CGIAR, WorldFish contributes to building a food- and nutrition-secure future and restoring natural resources. Headquartered in Penang, Malaysia, with country offices across Africa, Asia, and the Pacific, WorldFish strives to create resilient and inclusive food systems for shared prosperity. For more information, visit: www.worldfishcenter.org” 

About the Position  

In your role as Finance Analyst, (Cost Center), you will be responsible for coordinating, monitoring and reporting on Cost Center revenue and expenditure. Additionally, you will be required to co-ordinate and prepare OneCG reporting, manage the hosting program, produce monthly cost recoveries performance and analysis, and support the preparation of the Financial Dashboard. 

Key Responsibilities   

• Support the Budget & Reporting Manager in coordinating, reviewing, and rolling out of the budget and forecast. 
• Manage the maintenance, upload, monitoring, and reporting of Cost Center budgets, ensuring accuracy and completeness. 
• Record Cost Center revenue (including hosting and other sources) in a timely manner. 
• Prepare and submit hosting reports accurately and on time. 
• Assist in preparing Center reporting requirements, ensuring accurate and timely submission of finance templates. 
• Conduct monthly full cost recovery variance analysis with commentaries. 
• Maintain and update the Cost Center budgeting policies and procedures manual. 
• Assist in the development of and the continuous improvement of the guidelines on Budgeting and Reporting Processes. 
• Develop and maintain an online filing system on SharePoint accessible to key stakeholders. 
• Any ad-hoc assignments required to support the Budget & Reporting unit. 

• Master or bachelor’s degree in accounting with a membership in an internationally recognized accounting institute 

• Minimum of 3 years progressive post-qualification in finance. 
• Minimum of 3 years of working in a similar role. 
• Experience working collaboratively across a regional or global organization. 
• Ability to manage relationships and work collaboratively with a broad range of stakeholders in a multi-cultural and multi-disciplinary environment. 
• Teamwork - demonstrates experience working collaboratively across teams in a cross-functional, matrixed work environment. 
• Good communication skills, particularly written English. 
• Excellent analytical skills with excellent attention to detail. 
• Good proficiency in the use of MS Windows-based software packages, especially MS Excel. 
• Working knowledge with reputable ERP systems such as Oracle and SAP. 

Desirable Skills/Experience 

• Ability to work under pressure and adhere to deadlines with minimum supervision. 
• Experience in ERP systems (Agresso preferred). 
• Familiar with non-profit financial accounting, planning and budgeting. 
• Sound knowledge on income tax and VAT computation. 

This is a Nationally Recruited Staff (NRS) position and WorldFish offers a competitive remuneration package including comprehensive benefits (but not limited to) insurance coverage for staff and eligible dependents, employer provident fund contribution, paid leave and others. The duration of the contract will initially be for a three-year period with possibility for extension, depending on funding and performance. 

Your application must include: 

• A copy of your curriculum vitae, 

• A cover letter which addresses key requirements stated above; and 

• Contact information of three professional referees who may be contacted if you are short-listed for the position. 

To be considered, applications must be submitted by no later than 24:00 (MYT), 19 May 2024. 

Location: The post holder will be based in Penang, Malaysia. This position will involve international travel. 

The screening will start immediately and will continue until the position is filled. Due to the high volume of applicants for WorldFish positions, we appreciate all interest, but only short-listed candidates will be contacted.  

Our Gender, Diversity and Inclusion Commitment  

WorldFish has seven offices across Asia, Africa and the Pacific, with more than 400 staff and 27 nationalities who contribute to a dynamic multicultural work environment.  

WorldFish is committed to promoting a work environment where diversity and inclusion is valued, and we seek to have gender balance in the organization. We aim to also seek balance across other diversity dimensions.  

 People in WorldFish are treated equally irrespective of gender, ethnicity/race, national or social origin, disability, religion, political affiliation, age, family size, marital status or any other form of personal identity.  

We are an equal opportunities employer and strongly encourage qualified women and men from developing nations to apply.  

menjaga kebersihan kantor dan lingkungan sekitarnya

Sebagai Technical Support Specialist di PT. Cloud Rise Technology, Anda akan memiliki peran kunci dalam memberikan dukungan teknis kepada pelanggan dan pengguna produk berbasis Kecerdasan Buatan dan Blockchain. Anda akan bekerja erat dengan tim internal untuk memastikan penggunaan produk yang lancar, serta memberikan solusi dan pemecahan masalah secara efektif.

Tanggung Jawab Utama:

1. Memberikan dukungan teknis yang responsif dan profesional kepada pelanggan melalui berbagai saluran komunikasi, termasuk telepon, email, dan chat.
2. Mengidentifikasi, menganalisis, dan memecahkan masalah teknis yang dihadapi oleh pelanggan, memastikan resolusi yang tepat dan tepat waktu.
3. Mendokumentasikan semua interaksi pelanggan dan solusi yang diberikan dalam sistem pelacakan tiket atau basis pengetahuan perusahaan.
4. Berkomunikasi dan berkoordinasi dengan tim internal, termasuk pengembang produk dan insinyur, untuk memastikan pemecahan masalah yang efektif dan peningkatan produk yang diperlukan.
5. Memberikan panduan teknis kepada pelanggan dalam penggunaan dan penerapan produk, serta memberikan pelatihan jika diperlukan.
6. Berpartisipasi dalam pengembangan dan pembaruan dokumentasi teknis dan basis pengetahuan perusahaan.