Total 2,039 Customer Service job vacancies in Happy Valley

BARISTA/ SERVICE CREW

Job Description:

• Greeting customers and serving customers.
• Have passion and creativity in preparing coffee.
• Handle daily operations such as cashiering, kitchen duties, and order preparations.
• Ensure outlet cleanliness and well maintained for all equipment.
• Taking orders and serving food and beverages.
• Willing to cooperate and work closely with other staff to achieve the highest customer service satisfaction.
• Other ad-hoc duties requested from managers.

Job Requirements:

• Candidates with relevant work experience in the F&B industry are an advantage.
• No experience is also welcome to apply, on the job training is provided.
• Willing to learn and be trained with a positive attitude.
• Able to establish good communications with different customers.
• Follow food hygiene policies, procedures, and safety.
• Able to work on shift, in a 24hrs operation.

• Register patients for consultation
• Prepare and dispense medications
• Collect payment, advise on various modes of payment
• Handle phone/walk-in queries
• Arrange appointments for patients
• Top up/pack/order medications and supplies
• Submit medical claims to government agencies (e.g. CHAS/PG, HSG, Medisave)
• Assist doctors in simple clinic procedures (e.g. Chaperone, setting up of clinic equipment, perform urine test, taking height/weight/temperature/blood pressure, vision test, prepare lab tubes/forms)
• Maintain general cleanliness of the clinic
• Maintain filing system
• Any other duties assigned by the Clinic Manger and/or the Doctor

Min Requirements

• Min NITEC in any course
• No experience needed, training will be provided
• Able to commence work within short notice

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to michelletan@recruitexpress.com.sg

Consultant: Tan Ming Hui, Michelle (Magdelene) (R21101623)
Recruit Express Pte Ltd (99C4599)

Responsibilities:

· Register patients and update patient information in the system

· Schedule appointments and manage the appointment calendar

· Answer phones and direct calls to the appropriate department

· Assist with patient inquiries and provide information about services

· Maintain patient records and ensure accuracy and confidentiality

· Ensure a clean and organized reception area

· Other administrative duties as assigned

Requirements:

· Min. O level/ diploma or equivalent

· Excellent communication and interpersonal skills

· Ability to multitask and work in a fast-paced environment

· Compassionate and empathetic attitude towards patients

If you are interested in any of the positions, do kindly drop your most updated resume to healthcaretemps@recruitexpress.com.sg

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

· Register patients and update patient information in the system

· Schedule appointments and manage the appointment calendar

· Answer phones and direct calls to the appropriate department

· Assist with patient inquiries and provide information about services

· Maintain patient records and ensure accuracy and confidentiality

· Ensure a clean and organized reception area

· Other administrative duties as assigned

Requirements:

·Min. O level/ diploma or equivalent

· Excellent communication and interpersonal skills

· Ability to multitask and work in a fast-paced environment

· Compassionate and empathetic attitude towards patients

If you are interested in any of the positions, do kindly drop your most updated resume to healthcaretemps@recruitexpress.com.sg

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

The Administrative Executive will be responsible to the Centre Leader for all administrative details related to the day-to-day operations of the centre and provide customer care services to students and their parents during their stay with the school.

Job Roles & Responsibilities

1. Administration:

Support the centre with data entry of child transactions into Little Lives and ECDA CMS system. This includes:

• Child Transactions: Enrolment, Withdrawal, Transfer, Change of Program, Student Pass Application, Promotion of Children

• Subsidy applications in CMS for all new and existing cases

• Update of school fees changes in CMS at child level (yearly)

• Update of vacancy status in CMS

• Retrieval of documents for audit purpose

• Handles queries from existing and new parents and provide support whenever needed

• Liaise with both external and internal stakeholders such as ECDA subsidy officers, licensing officers, financial assistance officers to facilitate and resolve enrolment and subsidy/financial assistance application issues

• Responsible for proper storage of stationary and uniforms

• Perform general clerical duties

• Support operational work flow

• Upkeeping of children's P file

2. Enrolment:

• Maintaining a waiting list, calling parents up for enrolment when a vacancy arises

• Follow up with parents on the documents needed for enrolment

• Planning of orientation sessions for new enrolment

3. Finance:

• Issuing of ad-hoc invoices, e.g. first-time payment, uniforms purchase etc

• Checking of monthly fee invoices

• Creating of monthly GIRO deduction listing, updating of monthly payment

• GSII monthly reconciliation

• Adding the correct subsidies discount for each child

• Follow-up on discrepancies for any over-payment or under-payment of subsidy as well as subsidies adjustments in CMS

• Petty cash handling

3. Customer Service

• Meet and greet parents, students and visitors at the school

• Provide proper information about school fees and programs

• Handle calls/emails/walk-ins enquiries from existing and new parents

• Taking charge of the centre's inbox

4. Procurement

• Purchase items from suppliers for capital expenditures, kitchen, stationery, events, etc Prepare Expenditure Requisition Forms and obtain price quotations from suppliers

Job Requirements

• Minimum 3 GCE ‘O’ levels with at least B4 in English and credit in a second language

• At least 2 years of experience in an administrative role

• Good interpersonal skills, able to relate to people from different culture and languages

• Good written and verbal communication skills

• Able to work independently, multi-task and adapt quickly in a fast-paced environment

• Able to handle confidential information with discretion and integrity

• Proficient in MSOffice Applications

We offer a competitive remuneration package plus benefits to the right candidate. Suitably qualified applicants are invited to send your updated resume in via APPLY NOW button.

Job scope:
1. clearing and setting of table
2. Refill and serve drinks
3. Lead guests and give menus
4. Take orders
5. Serving of food to customers
6. Shift work.

7. Bar / drinks counter. On rotation basis.
8. meals provided for those on duty

9. No experience needed, training provided

10. other ad-hoc duties assigned by Supervisor / Manager

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Business Management Support to join their team
• This will start off as a 12 months contract

The Job

• Support the business and project team in managing and completion of project milestones.
• Keep business and project team up-to-date on project related issues, matters and resolutions in a timely manner.
• Work collectively with members of Investment Services team and project manager to engage key system SMEs, understanding system behaviors and help gathering and transforming information into future model and processes.
• Support consolidation of business requirements and engage in business analysis process to ensure all business requirements are captured and addressed.
• Review function specifications document against business requirement document to ensure coverage was properly done.
• Prepare UAT test cases based on operations scenarios in production for business delivery lead and owner review and sign off.
• Sound knowledge and manage UAT life cycle through engaging in UAT execution, working collectively with Investment Services users and project team in defects reporting and resolution, to complete the UAT with quality and standard.
• Build effective relationship with project stakeholders as well as Investment Services users.
• Engage in application demonstration and training for Investment Services operational users.
• Being hands on in Standard Operating Procedure revision for operating processes that involve the system in UAT.
• Work collectively with business delivery lead in supporting the execution of key change management outcome including but not limited to governance and controls, integration of processes across ILP products and user training.
• Engage closely in Day one post implementation and Day two lifecycle management.
• Gain full understanding of current state of the Investment Services system, data and processes in the daily and monthly lifecycle of ILP products through involvement in daily BAU processes.
• Minutes taking and documentation on all project related meetings.

The Talent

• 6 to 8 years’ experience in Investment Operations/services within the insurance industry with key focus on project management and UAT management.
• Proven experience in system replacement/enhancement projects.
• Prior knowledge in End User Computing setup and management.
• Ability to navigate data and process flows.
• Strong stakeholders’ management skills.
• Strong risk and control mindset.
• Strong data management skillset and knowledge.
• Well versed in tools such as but not limited to Microsoft Visio, Jira etc.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to cecilia.sim@adecco.com
• Email Topic: Apply Business Management Support
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Sales Support Admin Associate to join their team
• This will start off as a 12 months contract

The Job

Channel Administration:

• Conduct validation and appointment exercises in accordance to the business rules.
• Maintain registers of advisers with 3rd party licence
• Administer the coding, cessation, and assignment of policies for all Channels.
• Ensure the accuracy and timely delivery of the BAU, assigned tasks, and ad-hoc assignments.
• Ensure that reports are deliver timely and accurately.
• Review and streamline workflow where applicable.
• Review and update of SOP promptly where applicable.
• Assist and handle enquiries professionally and promptly.

Debt Recovery:

• Execute debt recovery processes promptly & follow through with debt process in accordance to the SOP.
• Prepare the monthly debt recovery update report for management team.
• Manage instalment payment requests from departed advisers.

Annual Fit & Proper Exercise:

• Ensure that the Annual Fit & Proper Exercise process is conducted in accordance to the Fit and Proper framework.
• Collate results and proper reporting conducted for any breach of Fit and proper guidelines by advisers.
• Maintain and update the SOP where applicable

Other Administrative Matters:

• Monthly check on new business submission for suspended advisers
• Monthly Reactivation Exercise
• Administration of Adviser’s Health Benefit and Professional Indemnity entitlement
• Yearly IFPAS and FSMA memberships

The Talent

• Strong Microsoft Office Skills: MS Excel (Pivot Tables, Formula), MS Word, PowerPoint.
• Proficiency in VBA & Insurance industry experience will be an added advantage.
• Great interpersonal skills and enjoy working in a team.
• Strong communication skills (both verbal and written) to interact with stakeholders.
• Meticulous to ensure accuracy of deliverables & good with processes.
• Ability to manage multiple priorities effectively in a fast-paced environment.
• Ability to work effectively under pressure with tight timeline.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to cecilia.sim@adecco.com
• Email Topic: Apply Sales Support Admin Associate
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / reenie.ng@adecco.com for a confidential discussion.

EA: 91C2918 | R2198716

Responsibilities and Job Specifications:

*Responsible day to day office & business operation administrative work as well as handling POS system

*Handling Customers data base, Customers Services , Stocks / inventory taking, updating and scheduling customers appointment. And personal assistance to Directors.

This is a Part-Time job. We are also open to candidates who are interested in full-time job. Interested party may send in your CV directly to WhatsApp 65 98000727

Jobs Responsibilities

• Handle post sales inbound and outbound calls and provide necessary assistance to customers on policy maintenance matters
• Manage all enquiries and requests
• Effectively handle customers’ concerns and complaints and strive to resolve situations to customers' satisfaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Ensure that feedback relating to products and services is escalated to relevant parties and documented within systems

Job Requirements

• Prior call centre experience is a must
• Certified with BCP & PGI

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
lynnmak@recruitexpress.com.sg
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

F&B Service Crew/ Captain

We are looking for a vibrant personality to join our A Team to deliver great experiences for our guests. Applicants with no prior experience are welcome to apply.

Role:

• Ensure the highest level of member experience with your personal finesse and proactiveness.
• Highlight specials and provide menu recommendations, take orders, and attend to special requests.
• Engage with members, guests, and the team.
• Set up tables and side stations and deliver the highest level of service and attentiveness to our guests.

What we are looking for:

• 1 - 3 years of relevant work experience
• Passionate about hospitality
• Reliable and good team player with an engaging personality
• Basic knowledge of wine, spirits, cocktails
• Flexible with schedule and shifts

Who we are

1880 is a members' club in Singapore that is interested in inspiring conversations that change the world. Combining a social club, co-working space, and an evolving calendar of events including discussions, parties, DJ nights, wellness sessions, and corporate launches, we create catalytic moments that stimulate both the intellect and the senses.

Your Perks:

• 5-day work week with diverse and energetic colleagues who work hard and play hard
• Employee discount on F&B at the club
• Staff meals every day
• Late night transportation
• $100 Transport allowance every month
• Birthday credits (Birthday Leave, $75 voucher for use in the club and Birthday Cake!)
• $1,000 Sign-on bonus and a referral bonus
• You will receive a bonus every quarter
• Monthly gratuities ($500 - $1,000 per month)
• Group Insurance ( GP- unlimited free consultation & medicine, TCM, Hospitalisation)
• Flexible benefits, and more!

Can't wait to hear from you!

•Responsible for the timeliness and accuracy of invoices, adjustments sent to customers including preparation of reports

•Analyse and provide solution paths for exceptional scenarios

•Analyse and tabulate the adjustments

•Test new initiatives that may be introduced into the various systems

•Process daily bill check/refund

•Any other project work that may be assigned

•May be requested to work overtime or/and weekend when required

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to shermainesoo@recruitexpress.com.sg

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

Locations:

• Northeast
• North

Must be able to float around in either the Northeast / North region

Working Hours:

5.5 Days, 8.30am - 6pm

Job Scope:

• Attend to patients' enquiries and complaints
• Handle registration of patients and scheduling of medical appointments
• Assist the medical professionals in consultation room
• Provide administrative support such as data entry and scanning of records into system
• Other duties as assigned

Requirements:

• Min O / N or Nitec in any field
• Experience in customer service or healthcare would be advantangeous

Interested candidates, kindly send a copy of your resume to: healthcare7@recruitexpress.com.sg

Jessica Fong Zhi Tong [R1879124]

Email Address: healthcare7@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Company Overview:

A leading one-stop, global Human Resource service provider, BIPO helps companies scale-up their HR operations with ease.

Our award-winning cloud and mobile-based Human Resource Management System (HRMS) platform simplifies complicated HR processes. We understand companies need to stay agile, efficient, and cost-effective. That is why we have designed a comprehensive suite of HR solutions – Payroll Outsourcing, Attendance Automation, HR Consulting, Recruitment & Business Process Outsourcing, Flexible Employee Management – to help digitise and transform HR.

Since 2004, we have built an extensive global network. We have served 230,000+ headcounts, 1,600+ clients, in over 90+ countries, for over 12+ industries. Overall, our global reach means we can serve your needs in a more targeted and effective manner!

Key Responsibilities:

· Manages the operational aspects of payroll processing and associated activities, including salary
disbursement, overpayment recovery, leave management and reporting are accurate and
delivered within appropriate timeframes and comply with relevant legislation

· Directs the payroll function from start to finish including payroll entry, systems design, and the
establishment and review of payroll policies and controls to ensure accurate, timely, and
efficient payroll operation

· Work closely with the Project and R&D teams to design and improve the HRIS performance for
our clients

· Provide human capital management advisory services to the clients

· Assure the quality of HR project is conformed with each client’s requirements

· Be a professional consultant and lead the team to handle all employment and training visa
applications and extensions processes for our clients

· Liaise with clients to formulate HR strategic and practical plans to address human resource
matters including but not limited too

· Provide guidance and ensure clients’ HR policies and practices are fully complied with
local labor ordinance and other related rules and regulation

· Conduct HR related analysis, develop reports and present insights to clients where it is
necessary

· Act as the key account manager for client communication, quotation preparation and client visits

· Attend meetings as necessary and assisting with HR projects

Requirements:

· Bachelor’s degree holder in Human Resource or any relevant field

· Hands-on experience in Payroll, Compensation & Benefits and client management experience

· Experience in using HRIS, Workday or equivalent, or another HR outsourcing provider is a plus

· Business fluency in English language and one Asian language is preferred

· Willingness to travel to client’s work location if required

· Able to work in a fast-paced environment

· Must possess good Business acumen, be Adaptable, Self-Motivated, Collaborative and Responsible.