Total 39 Full-time job vacancies

As a Software Engineer, you are required to write computer codes - utilizing industry standard software development and design methodologies appropriate to the functional design. You are also required to study existing codes, improve and refactor when possible, and participate in troubleshooting exercises.

Teamwork

• Collaborate with team members including business analysts, graphic designers and other members of a project team to develop the software concept, interface design, and architecture of the software application and ultimately translate the design into codes.
• Regularly update team members on progress and time estimations to ensure smooth operations and accurate planning.
• As a responsible and active team member, you are always open to share and receive ideas, information and feedback to achieve your common goal.

Testing

• To review and test software components for adherence to the design requirements and expected system behaviour.
• The rapid growth of our customer base has pushed our team to release version updates faster than ever. To keep up with the pace, you are encouraged to embrace and implement test automation to deliver your codes with speed and quality.

Research

• Research solutions to code and performance issues.
• Study program specifications to gain deeper understanding of performance expectations and coding requirements.
• Strive to propose/experiment on technologies, methodologies, tools and components that can make the products more robust, resilient and perform beyond expectation.

Personal Development

• To continuously participate in industry events, read and potentially contribute to relevant publications to advance your professional skills and career
• You are also encouraged to pursue educational opportunities in related field while under employment.

Job Requirements

• A Bachelor’s degree in Computer Science or related field. Experience can make up for the lack of a degree.
• Creative problem-solving abilities and strong work ethic with can do attitude.
• Ability to take high-level requirements and compile them into development tasks.
• Ability to thrive in a team/collaborative environment.
• Ability to function at a fast pace with multiple deadlines.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal development opportunities
• Remote work flexibility

身為軟體工程師，您需要編寫電腦程式碼，並運用符合功能設計的業界標準軟體開發和設計方法。您還需要研究現有程式碼，盡可能地進行改進和重構，並參與故障排除工作。

團隊合作

• 與業務分析師、平面設計師和專案團隊的其他成員等團隊成員合作，開發軟體概念、介面設計和軟體應用程式架構，並最終將設計轉化為程式碼。
• 定期向團隊成員報告進度和時間預估，以確保順利營運和準確計畫。
• 作為一個負責任、積極主動的團隊成員，你始終樂於分享和接受想法、資訊和回饋，以實現共同目標。

測試

• 審查和測試軟體組件，以確保其符合設計要求和預期系統行為。
• 客戶群的快速成長促使我們的團隊以前所未有的速度發布版本更新。為了跟上這一步伐，我們鼓勵您採用並實施自動化測試，以快速、高品質地交付程式碼。

研究

• 研究程式碼和效能問題的解決方案。
• 仔細閱讀程序規範，以更深入地了解性能預期和編碼要求。
• 努力提出/試驗能夠使產品更加穩健、更有韌性並超越預期性能的技術、方法、工具和組件。

個人發展

• 為了持續參與行業活動、閱讀相關出版物並可能為其投稿，從而提升您的專業技能和職業發展，您需要積極投稿。
• 我們鼓勵您在工作期間尋求相關領域的教育機會。

職位要求

• 計算機科學或相關領域的學士學位。經驗可以彌補學位的不足。
• 具備創造性解決問題的能力和強烈的職業道德，並擁有積極進取的態度。
• 能夠將高層需求轉化為開發任務。
• 能夠在團隊/協作環境中取得成功。
• 能夠在快節奏的工作環境中應對多個截止日期。

福利待遇

• 附近公共交通
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 個人發展機會
• 遠距辦公的彈性

職位概述

軟體系統工程是系統工程的一個分支，專注於開發複雜的軟體密集系統。它涉及分析、設計、開發、測試和維護各種軟體，以滿足特定的使用者需求，同時也要兼顧品質、時間和預算要求。軟體系統工程師需要理解並且能夠解釋系統軟體的所有功能。他們需要與產品負責人、開發人員和品質保證人員合作，共同理解系統的運作方式以及軟體如何支援其功能。

工作職責

軟體系統工程師將評估問題，並設計新系統或改進現有系統，使其更有效率、更完善。他們需要展現卓越的技術能力，交付關鍵任務基礎設施，並確保最高的可用性、性能和安全性。

• 與跨職能開發人員（電氣、機械、軟體、製造）協商，確定係統功能規範

• 分析和評估軟體系統的功能和架構，有時需要開發原型，並參與軟體開發的各個方面，包括使用者需求和需求收集、文件編寫、設計、程式設計、品質控制、發布工程和軟體維護。

• 視需要前往客戶現場，以支援軟體/產品問題，或了解客戶對軟體功能和操作的需求。

• 作為客戶與開發團隊之間的技術和專案聯絡人，在解決方案交付中發揮關鍵作用。使用成熟的方法建立並記錄系統架構。

• 分析並驗證系統設計是否符合要求

• 軟體工程師將與其他工程師合作，了解、開發並確保軟體中使用的演算法已被記錄並納入軟體需求文件中。

• 資深軟體工程師與團隊負責人和開發人員合作，制定軟體開發計畫。

• 軟體工程師應與開發團隊合作，審查軟體測試計畫並提出改進建議。

• 積極主動地進行自身及團隊的持續改善。向同事提供建設性回饋，以改善團隊和流程。

• SSE 支援故事定義，提供必要的澄清，以幫助團隊進行故事估算和排序。

• 系統工程師需要將軟體視為一個系統來看待。系統工程師應該了解軟體介面、支援以及對第三方設備的控制。

• 視需要，可能還會分配其他職責。

要求

• 需具備電腦科學或工程學位，以及7年以上相關工作經驗。

• 具備 C#/.Net 開發經驗。

• 熟悉 Windows 多執行緒和非同步通訊。具備 CAN 總線和乙太網路/串列通訊經驗。

• 需具備專業的英語工作能力，包括閱讀、寫作、口說和聽力。

• 具備敏捷開發的知識與經驗。

• 具備軟體/硬體系統安裝、設定和故障排除的實際工作經驗。

• 熟悉 UML 和/或其他系統建模能力

• 客戶支援體驗。

申請連結：https://jobs.persolmalaysia.com/detail/38871?apply_id=38871&utm_source=jobstore&utm_medium=sponsored

聯絡信箱：jessie.ng@persolapac.com

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

Job Summary

Software Systems Engineering is an arm of systems engineering that addresses the development of complex software-intensive systems. It involves analyzing, designing, developing, testing, and maintaining a broad range of software based on specific user needs, while taking into consideration the quality, time, and budget required. The individual needs to understand and be able to explain all features of the system software. The SSE needs to work with the product owner, developers, and QAs on understanding how the system should work and how the software supports its functionality.

Job Responsibilities

• A Software Systems Engineer will assess a problem and design a new system or improve the existing one to make it better and more efficient. They need to demonstrate superb technical competency, deliver mission-critical infrastructure, and ensure the highest availability, performance, and security.

• Consult with cross functional developers ( electrical, mechanical, software, manufacturing ) to determine system functional specifications

• Analyze and assess software system functionality and architecture, and at times develop prototypes and participate in every aspect of software development, including user needs and requirements gathering, documentation, design, programming, quality control, release engineering, and software sustaining,

• Travel to customer site, as needed, to support software/product issues, or to understand software’s functional and operational needs from the customers.

• Work as technical and project liaison between customer and development team, playing a key role for solution delivery. Create and document the system architecture using proven methods.

• Analyze and verify that system designs meet requirements

• The SSE will work with other engineers to understand, develop, and assure that algorithms used in the software are documented and incorporated in the Software Requirements Document.

• The SSE works with team leads and developers to create the software development plan.

• The SSE should work with the development team in reviewing and suggesting improvements to the software test plan.

• Actively embrace continuous improvement of self and of the team. Provide constructive feedback to peers to improve the team and processes.

• The SSE supports story definition, providing the clarifications necessary to assist the team with their story estimates and sequencing.

• The SSE needs to focus on the software as a system. The SSE should understand software interfaces, support and control of third-party devices.

• Other duties may be assigned as required.

Requirements

• Requires degree in Computer Science or Engineering plus 7+ years of relevant experience.

• Experience working withC#/.Net.

• Windows multithreading and asynchronous communication. Experience withCAN bus and Ethernet/serial port communication

• Professional working proficiency in English is required, including reading, writing, speaking, and listening.

• Knowledge and experience in Agile development.

• Proven work experience in installing, configuring, and troubleshooting software/hardware systems.

• Familiarity with UML and/or other systems modeling capabilities

• Customer support experience.

Apply Link: https://jobs.persolmalaysia.com/detail/38871?apply_id=38871&utm_source=jobstore&utm_medium=sponsored

Contact Email: jessie.ng@persolapac.com

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

職位概述

協助工程團隊進行軟體應用程式的開發、測試和維護。本次實習提供參與真實專案實務的機會，接觸到現代技術，並為夯實軟體開發基礎提供平台。

主要職責

• 在指導下編寫高品質、簡潔且易於維護的程式碼，並參與程式碼審查以遵循最佳實踐。
• 與產品經理、品質保證團隊和開發人員合作，確保高品質專案按時交付。
• 協助設計、開發和部署軟體系統，包括分散式系統和微服務架構
• 支援調試、故障排除和解決技術問題
• 參與系統測試、文件編寫和現有應用程式的改進。
• 不斷學習和探索新技術，以提高開發效率

要求

• 目前正在攻讀電腦科學、軟體工程、資訊科技或相關領域的文憑或學士學位
• 具備程式設計概念和軟體開發生命週期的基礎知識
• 熟悉 JavaScript 和 SQL
• 良好的問題解決能力與分析能力
• 學習意願強，積極主動，責任感強。
• 能夠獨立工作，也能在團隊環境中工作

優先資格

• 具備網頁開發基礎（HTML、CSS、JavaScript）
• 熟悉 Git 等版本控制工具
• 熟悉框架或後端開發者優先考慮。

好處

· 培訓、指導和職業發展機會

友善協作的工作環境

Job Summary

Support the engineering team in developing, testing, and maintaining software applications. This internship offers hands-on experience in real-world projects, exposure to modern technologies, and an opportunity to build a strong foundation in software development.

Key Responsibilities

• Write high-quality, clean, and maintainable code under guidance, and participate in code reviews to follow best practices
• Collaborate with product managers, QA teams, and developers to ensure timely delivery of high-quality projects
• Assist in the design, development, and deployment of software systems, including distributed systems and microservices architecture
• Support debugging, troubleshooting, and resolving technical issues
• Participate in system testing, documentation, and improvement of existing applications
• Continuously learn and explore new technologies to enhance development efficiency

Requirements

• Currently pursuing a Diploma or Bachelor’s degree in Computer Science, Software Engineering, IT, or related fields
• Basic knowledge of programming concepts and software development lifecycle
• Familiarity with JavaScript and SQL
• Good problem-solving and analytical skills
• Willingness to learn, proactive attitude, and strong sense of responsibility
• Ability to work both independently and in a team environment

Preferred Qualifications

• Basic knowledge of web development (HTML, CSS, JavaScript) 
• Familiarity with version control tools such as Git 
• Exposure to frameworks or backend development is an advantage

Benefits

· Training, mentorship, and career development opportunities

· Friendly and collaborative working environment

JOB DESCRIPTION :

1. Perform various types of testing including functional testing, API testing, and/or usability testing for assigned projects or products. 
2. Support and participate in performance testing and test automation testing activities. 
3. Perform testing activities, including test case design, test procedure preparation, test data creation, and test execution. 
4. Identify and document defects discovered during testing through Test Incident Reports 
5. Track and follow up on reported defects to ensure timely resolution, closure, or proper mitigation. 
6. Provide regular status updates and reports to the manager on testing progress, issues, risks, and overall quality status of assigned projects or products. 
7. Prepare and maintain testing deliverables in accordance with established standards, best practices, and audit or compliance requirements. 
8. Collaborate with developers, business analysts, and other stakeholders to clarify requirements, reproduce issues, and improve overall product quality. 
9. Perform other duties and responsibilities as assigned by the company from time to time. 

JOB REQUIREMENT :

1. Candidate must possess at least a Bachelor’s Degree in Computer Science or Information Technology, or a related field, and/or relevant professional certifications. 
2. Minimum 2 years of working experience in software testing/ quality assurance or related field. 
3. Good understanding of the software testing lifecycle and structured testing processes. 
4. Strong analytical and problem-solving skills, with good presentation skills and a high level of written and verbal communication in both English and Bahasa Malaysia. 
5. Basic understanding of programming languages, networking, or system infrastructure will be an added advantage. 

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

JKS Engineering (M) Sdn. Bhd . 是一家領先的工程解決方案供應商，擁有25年的經驗，專注於超音波清洗系統、自動化和精密工業設備。秉承「關懷、尊重和信任」的價值觀，我們為半導體、硬碟、汽車、醫療和一般行業的客戶提供「合適的解決方案」。

我們正在尋找一位經驗豐富、積極進取的資深軟體工程師加入我們的團隊。在這個職位上，您將領導軟體解決方案的設計、開發和最佳化，這些解決方案將支援我們先進的工程系統和自動化技術。您將與包括工程、營運和商業利益相關者在內的跨職能團隊緊密合作，交付高品質、可擴展且可靠的軟體解決方案。

這是一個令人興奮的機會，您將有機會在半導體設備行業從事尖端技術方面的工作，為全球市場上具有影響力的專案做出貢獻，並在推動組織內部的創新和數位轉型方面發揮關鍵作用。

職責

• 按時完成機器專案的軟體解決方案的開發、測試和實施。
• 領導研發活動，創造創新軟體解決方案並改善現有系統。
• 為軟體開發和調試過程提供實際操作支援。
• 指導和培養工程師和初級工程師完成技術任務並掌握最佳實務。
• 與機械和電氣團隊合作，確保軟體與機器系統無縫整合。
• 透過解決軟體相關問題來支援售後團隊。
• 記錄軟體開發流程，包括使用者手冊和技術指南。
• 找出並實施改進措施，以提高軟體效率和功能。
• 確保所有軟體解決方案均符合行業標準和客戶要求。
• 監控專案進度，確保按時完成並交付成果。

要求

• 軟體工程、電腦科學、電機工程或相關領域的學士學位。
• 至少 5-8 年軟體開發相關經驗，最好是在機器、自動化或製造系統方面。
• 具備 PLC 程式設計和工業控制平台（例如 Beckhoff、Omron、Siemens）的實際操作經驗是必要的，或優先考慮。
• 有機器控制系統、工業軟體或系統整合的工作經驗者優先考慮。
• 能夠在以專案為基礎的環境中與機械工程師和電氣工程師有效協作。
• 有指導或培養初級工程師的經驗者優先考慮。
• 良好的英語和馬來語溝通能力（會普通話者優先）。
• 願意根據需要進行國內和海外出差。

發展機會

• 與資深工程師和技術領導密切合作，深入了解 JKS 系統、軟體架構和自動化技術。
• 加強半導體設備產業的技術專長和商業理解。
• 全面負責複雜的軟體項目，推動從設計到部署和持續改進的開發工作。
• 與國際團隊、合作夥伴和客戶合作，拓展您的全球視野和跨文化協作技能。
• 成長為一名全面發展的技術領導者，並擁有清晰的職業晉升和發展機會。

福利待遇

• 員工權益
• 彈性的工作時間
• 休閒著裝要求
• 醫療保險
• 個人休假
• 開放文化
• 個人發展機會

• Collaborate as project team member on Software design matters.
• Capture and evaluate customer, internal requirements and vehicle specific interface requirements.  Identify suitable concept in terms of functional, technological and effort.
• Adhere to Bosch Software Engineering Process as e.g.:
  •     Perform requirement reviews, design reviews and code reviews.
  •     Perform unit testing and release of the software according to SW release process.
•  Develop the SW design taking into consideration the dependencies to other module and integration into the overall system.
•  SW programming using both standard and proprietary software tools and libraries.
• Create SW test specifications and protocols, if necessary develop test SW. Executes test plans to ensure new software meets specifications, functionalities and performance requirements.
• Analyze failure log, clarify system problems and resolve design issues.
• Develop and produce technical reports, design analysis and documentation in support of designs.
• Assist Manufacturing in troubleshooting manufacturing related problems.
• Provide post production support.

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista's Top 500 High-Growth Companies Asia-Pacific 2026 list and named "Most Disruptive Insurtech in Malaysia" at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

WHAT YOU'LL DO:

• Handle the design, development, and deployment of full-stack applications using Angular 13 for front-end and C# .NET Core 6 for back-end
• Collaborate with cross-functional teams, including product managers, designers, and other developers, to define and implement technical solutions
• Build and maintain RESTful APIs, web services, and integrations with third-party services
• Write efficient, scalable, and secure code for both the client-side and server-side applications
• Optimise database performance and queries using Microsoft SQL Server
• Implement and manage cloud infrastructure solutions, ensuring high availability, security, and scalability of applications
• Mentor junior developers and contribute to code reviews, ensuring that best practices and coding standards are upheld
• Troubleshoot and resolve issues related to performance, security, and scalability
• Stay updated on the latest industry trends and emerging technologies, particularly in front-end frameworks, .NET technologies, and cloud services

WHAT WE EXPECT OF YOU:

• Bachelor's degree in Computer Science, Software Engineering, or a related field
• 3+ years of experience in full-stack development, with a strong focus on Angular (preferably version 13 or above), C# .NET Core (preferably version 6), and Microsoft SQL Server
• Proficient in front-end development with Angular 13+ and a deep understanding of JavaScript, HTML5, and CSS3
• Strong experience in back-end development using C# .NET Core 6, building APIs and services
• Solid understanding of relational databases, including advanced queries and optimisation techniques in Microsoft SQL Server
• Hands-on experience with cloud infrastructure (e.g., Azure, AWS, Google Cloud), including deploying and managing cloud-based applications
• Strong understanding of CI/CD pipelines and DevOps practices
• Experience with version control systems, such as Git
• Knowledge of security best practices for web and cloud applications
• Strong problem-solving and analytical skills with attention to detail
• Excellent communication skills and the ability to work collaboratively in a team environment

The Automation & Analytics team is seeking a highly motivated Software & AI Platform Engineer to help drive the next generation of intelligent factory solutions. In this role, you will contribute to the design, development, and evolution of in-house digital platforms that power automation, analytics, and AI-driven operations across semiconductor manufacturing environments.

Beyond traditional software and data engineering, this role focuses on enabling AI capabilities within operational platforms, including intelligent agents, real-time analytics, workflow automation, computer vision, and AI-assisted decision support. You will work closely with cross-functional engineering, manufacturing, automation, and operations teams to build scalable systems that support the Factory of the Future vision.

This position is ideal for individuals passionate about software engineering, AI systems, industrial digitalization, and building impactful technologies that bridge manufacturing operations with advanced analytics and generative AI.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Design, develop, and maintain scalable software platforms supporting factory automation, analytics, and AI applications.
• Build and optimize data pipelines, APIs, and backend services for structured and unstructured manufacturing data.
• Contribute to the integration of AI capabilities into operational platforms, including machine learning, generative AI, intelligent agents, and workflow automation.
• Collaborate with cross-functional stakeholders including engineering, manufacturing, automation, IT, and operations teams to deliver end-to-end digital solutions.
• Develop solutions that support real-time data processing, event-driven architectures, and streaming analytics environments.
• Participate in the development of AI-enabled applications such as conversational assistants, recommendation systems, anomaly detection, computer vision, or predictive analytics solutions.
• Ensure system reliability, scalability, data quality, and security through monitoring, testing, and documentation.
• Support platform interoperability through APIs, microservices, and integration frameworks.
• Contribute to software architecture discussions, technical roadmaps, and continuous improvement initiatives.
• Stay current with emerging technologies in AI, cloud-native systems, industrial automation, and software engineering best practices.

What We Do  

We are focused on design and development of next generation firmware architecture and algorithms to deliver high performance and cost-efficient enterprise Hard Disk Drive (eHDD) products. As part of the globally diverse R&D team, you will be working in an Agile development environment with opportunity to learn and grow in multiple disciplines.   

This position is based in Western Digital Tech and Regional Center (M), which is a Center of Excellence located in Petaling Jaya, Malaysia. 

What You Will Do

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Design, develop, test, integrate and maintain quality firmware for eHDD using best practices like unit test, CI and Agile methodologies.  
• Design and implementation of data structures, software algorithms, data path, and drivers for hardware cores using latest standards C++ and Python.   
• Participate in significant technical investigations from problem statement to conclusions.  
• Creates design documents pertinent to the various phases of firmware development. 
• Devise strategies for in-depth functionality and compatibility testing of complex drive features. 

This position is part of our Early Career program at WD. Our Early Career program is designed to support individuals beginning their professional career by providing the foundational training through a structured onboarding, mentorship, and development curriculum.

This role is based in our Menara Skymind office. 

We're seeking an experienced Director of Software Engineering to lead our engineering organization, reporting directly to the VP of Product, Tech and Strategy. You'll oversee our core technology platforms—the Omdia Customer Platform, data visualization tools, APIs and survey platform—while driving AI initiatives, enhancing customer experience, and strengthening platform fundamentals across security and integration.

You'll lead a team of 6 engineers plus outsourced resources, with the opportunity to grow the team strategically. This role requires both technical depth and the ability to translate business objectives into technical solutions while communicating effectively with non-technical stakeholders across our global organization.

Key Responsibilities

• Define and execute software engineering strategy aligned with Omdia's business objectives
• Lead AI initiatives to enhance research delivery, data analytics, and customer-facing capabilities
• Drive continuous improvement in customer experience across all platforms
• Strengthen platform security, integration, and technical infrastructure
• Oversee development of the Omdia Customer Platform, APIs, data visualization tools, and survey platform
• Manage AWS cloud infrastructure and Sitecore CMS, optimizing for performance and cost-efficiency
• Build and mentor a high-performing engineering team, managing both internal and outsourced resources
• Manage engineering budget, resource allocation, and vendor relationships to maximize ROI
• Establish and track effective KPIs to measure team performance, platform reliability, delivery velocity, and customer satisfaction
• Implement performance management processes including goal setting, regular feedback, and development planning
• Partner closely with Research Operations and Digital Product teams across global locations
• Implement Agile methodologies, DevOps practices, and engineering best practices
• Balance technical debt management with new feature development
• Collaborate effectively across time zones and cultures within Informa's global organization

• Develop embedded firmware which run on Bosch products.
• The developed embedded firmware shall base on test requirement from customer, internal engineering and manufacturing.
• The embedded firmware shall be able to interact with manufacturing and engineering test system via physical interface such as Serial, Ethernet, and USB
• Work closely with embedded firmware team in Malaysia and Germany in order to achieve common product development goal.
• Assist global engineering team to perform HW-SW integration bring up during development phases.
• Assist global manufacturing sites in troubleshooting manufacturing related problems.
• Provide postproduction and failure analysis support.
• Collaborate as project team member on Software design matters.
• Capture and evaluate customer, internal requirements and vehicle specific interface requirements. Identify suitable concept in terms of functional, technological and effort.
• Adhere to Bosch Software Engineering Process as e.g.:
  • Perform requirement reviews, design reviews and code reviews.
  • Perform unit testing and release of the software according to SW release process.
• Develop the SW design taking into consideration the dependencies to other module and integration into the overall system.
• SW programming using both standard and proprietary software tools and libraries.
• Create SW test specifications and protocols, if necessary, develop test SW. Executes test plans to ensure new software meets specifications, functionalities and performance requirements.
• Analyze failure logs, clarify system problems and resolve design issues.
• Develop and produce technical reports, design analysis and documentation in support of designs.

About the role

We’re looking for a Software Support Team Lead to guide, mentor and support our team of Software Support Engineers in delivering best-in-class support to our customers.

In this role, you’ll be responsible for building a high-performing team, ensuring smooth day-to-day support operations, and helping our engineers do their best work. You’ll work closely with the Head of Product Support and Support Operations Manager to drive operational improvements, monitor performance against SLAs and KPIs, and provide valuable insights into team successes and challenges.

You’ll also act as a key escalation point for support engineers, leading responses to incidents and service outages, and collaborating cross-functionally to reduce commercial risk and improve the overall customer support experience.

This is a great opportunity for someone who combines people leadership, technical understanding, and a data-driven mindset to improve processes, develop talent, and shape an excellent support function.

Because many of our products allow customers to build their own functionality using Groovy and/or JavaScript, a good understanding of coding is essential for this position.

What you'll be doing

People leadership

• Lead, mentor and develop a team of highly skilled Support Engineers
• Set clear expectations and provide regular feedback through 1-2-1s and performance reviews
• Support the professional development of your team members
• Manage team workload, priorities and planned leave to help ensure SLA and KPI targets are met
• Support hiring activities and help maintain effective onboarding resources
• Create training materials that help the team confidently handle new and complex issues
• Help resolve team challenges and conflicts in a constructive way

Support leadership

• Take ownership of customer outcomes and ensure support tickets are resolved to a high standard
• Act as an escalation point for tickets or situations involving commercial risk
• Lead incident management processes, support the team during critical incidents, and run post-mortem reviews
• Identify opportunities to improve the experience for customers, the business and the support team
• Build strong business cases for ideas and influence stakeholders to drive positive change
• Build strong relationships with Customer Success, Product and Development teams
• Share data-driven voice-of-the-customer insights across the business
• Translate business and product strategy into actionable updates for the team
• Chair stand-ups, facilitate workshops and lead team meetings
• Foster a collaborative, respectful and inclusive team culture

Support operations

• Work with support metrics such as CSAT, FRT, RoR, SLA performance and ticket volumes
• Collaborate with leadership and cross-functional teams to meet KPIs, SLAs and OKRs
• Monitor support queues and ensure work is delivered in line with best practices and standards
• Analyse trends and identify opportunities to improve team performance and customer experience
• Highlight quality concerns and operational challenges, providing clear recommendations to management
• Work with the Support Operations Manager to improve tooling and automations
• Assess the impact of process changes and share feedback with relevant stakeholders
• Contribute to knowledge base content, internal documentation and training materials

AGEO (ALA Engineering) is a leading innovator in automation technology, specializing in solutions for heavy-duty operations. We develop cutting-edge embedded systems to support industrial vehicles in the most demanding real-world environments.

We are looking for Senior Embedded Software Engineer to take technical ownership of custom embedded products that power autonomous and connected vehicle platforms. In this role, you will work across the full lifecycle, from early hardware bring-up and firmware architecture through field deployment and fleet management, playing a key role in shaping the future of AGEO's autonomous systems.

Exact role will be determined based on experience.

What you'll do:

• Design, develop, and maintain production-grade embedded firmware for safety-critical ECUs
• Architect and implement real-time systems using RTOS
• Enforce deterministic execution, interrupt handling discipline, and timing guarantees
• Take ownership of embedded products - stabilizing existing codebases, driving new feature development, and maintaining long-term reliability across deployed fleets
• Lead board bring-up activities, including hardware validation, driver development, and system initialization
• Collaborate closely with hardware engineers on schematic reviews, PCB bring-up, and co-debugging
• Establish best practices for code quality, testing, and maintainability

What we're looking for (Requirements):

• Strong expertise in C/C++ for embedded systems
• Experience in RTOS-based development (FreeRTOS, Zephy, or equivalent)
• Solid understanding of
• Interrupts, DMA, timers, and low-level drivers
• Deterministic real-time behavior
• Memory management in constrained embedded systems
• Experience with I2C, SPI, UART, CAN/CAN-FD
• Experience with Ethernet-based communication (TCP/IP, UDP, MQTT)
• Experience working with cellular communication modules and modem integration (AT command interfaces, network bring-up, connection management)
• Proficiency using hardware debug and validation tools - logic analyzers, oscilloscopes, multimeter
• Ability to read schematics, interpret IC datasheets, and work effectively at the hardware-software boundary
• Solid Git workflow for collaborative development practices
• Minimum 4+ years of embedded software development experience

Nice to Have (Bonus):

• Experience with embedded Linux systems such as Buildroot, Yocto
• Exposure to ROS2
• GNSS (RTCM, PPP, RTK) application knowledge
• LoRa/LoRaWAN or similar wireless radio communication experience
• System modeling (UML/SysML) experience

Education and Experience:

• B.S. degree or higher in Computer Engineering, Electrical Engineering, or equivalent

We are looking for a software engineering intern to develop and maintain test management software for our HDD Validation Engineering team.

Essential Duties and Responsibilities

• Develop features for our self-hosted web portal (MERN-stack) and microservice backends (FastAPI).
• Design and implement automation solutions for tester monitoring and data analytics.
• Help establish holistic software quality assurance processes (CI/CD, E2E testing).
• Troubleshoot and debug issues within test environments, providing timely resolutions.
• Participate in code reviews and maintain clean, well-documented code.

This position is part of our Early Career program at WD. Our Early Career program is designed to support individuals beginning their professional career by providing the foundational training through a structured onboarding, mentorship, and development curriculum.

 Requirements Analysis & Design

• Actively participate in backlog refinement, design discussions, and technical planning.
• Translate functional and business requirements into clear technical designs.
• Contribute effort estimation, risk identification, and mitigation strategies in line with team processes.
• Proactively propose improvements and innovative technical solutions.

Development

• Develop high‑quality, performant, and reliable code that meets delivery timelines.
• Investigate, diagnose, and resolve defects efficiently.
• Design, develop, and maintain automated tests across all testing levels.
• Execute automated test suites and analyze, triage, and address test failures.
• Ensure code adheres to defined quality, security, and maintainability standards.
• Test Automation & DevOps
• Design and implement test automation scripts and pipelines.
• Monitor, maintain, and improve automation results and coverage.
• Continuously enhance test automation frameworks to improve effectiveness.
• Implement DevOps improvements to support product development and testing pipelines.

Deployment & Operations Support

• Support implementation and operations teams in installing, upgrading, and maintaining delivery environments.
• Contribute to the development and maintenance of CI/CD pipelines.
• Assist with deployment processes to ensure reliable and repeatable releases.
• Agile Team Collaboration
• Actively participate in all Agile ceremonies (stand‑ups, planning, reviews, retrospectives).
• Collaborate effectively with cross‑functional team members to achieve shared goals.
• Provide constructive feedback through established performance review processes.
• Support and coach junior engineers, fostering knowledge sharing and team growth.

• To design, maintain and code components of the software application (Java and C++)
• To understand project requirements and constraints
• To lead the software development team
• To propose technical solutions to answer customer's requirements
• To ensure the build process of the application, and its deployment on Linux OS
• To test the software components
• To write the documentation related to the software (specifications, design, test description)
• To perform integration and packaging of the software before delivery
• To perform the maintenance of existing software
• To ensure the timely release of assigned project deliverables
• To provide accurate progress reports on assigned work
• To improve the software development workshop
• To troubleshoot possible bugs at network, operating system, software level

What We Do  

We are focused on design and development of next generation firmware architecture and algorithms to deliver high performance and cost-efficient enterprise Hard Disk Drive (eHDD) products. As part of the globally diverse R&D team, you will be working in an Agile development environment with opportunity to learn and grow in multiple disciplines.   

We are seeking highly motivated students to join our RAMP Internship Program. These paid internships are designed to jump start your career, offering on-the-job and supplemental training in addition to robust mentorship. You will work alongside the brightest minds in the industry to drive the innovation necessary to outpace new demands and challenges created by data.   

What is the RAMP Program? The RAMP Program is supplemental to your day-to-day intern responsibilities. In this program, you will take a deeper dive into professional life at Western Digital by getting exposure to different parts of the organization. Some RAMP Program elements include: 

• On the job training and mentorship with industry professionals  
• Professional development trainings  
• Executive exposure   
• Networking events with other interns and Western Digital employees  
• Collaboration opportunities with cross-geographical & cross-cultural teams especially the team in Japan & US. 

This position is based in Western Digital Tech and Regional Center (M), which is a Center of Excellence located in Petaling Jaya, Malaysia.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Design, develop, test, integrate and maintain quality firmware for eHDD using best practices like unit test, CI and Agile methodologies.  
• Design and implementation of data structures, software algorithms, data path, and drivers for hardware cores using latest standards C++ and Python.   
• Participate in significant technical investigations from problem statement to conclusions.  
• Creates design documents pertinent to the various phases of firmware development. 
• Devise strategies for in-depth functionality and compatibility testing of complex drive features. 

Job Overview: We are seeking a dynamic and experienced Solution Architect to join our team. We value strong communication and relationship-building skills in addition to technical proficiency in modern development methodologies and cloud architectures.

Responsibilities:

• Client Collaboration: Work closely with clients to understand their requirements and translate them into detailed architecture and design, focusing on cloud-native approaches and best practices.
• Solution Development: Develop comprehensive technical solutions leveraging cloud services and technologies, ensuring scalability, reliability, and cost-effectiveness.
• Problem Analysis: Analyze both business and technical challenges, identifying functional and non-functional needs within a cloud environment to design optimal solutions that meet client objectives.
• Specification and Delivery: Provide precise specifications for the definition, management, and delivery of cloud-based solutions, incorporating IaC principles and automation techniques to drive efficiency and consistency.
• MVP and POC Leadership: Lead the delivery of Minimum Viable Product (MVP) and Proof of Concept (POC) implementations on cloud platforms, demonstrating the feasibility and value of proposed solutions to customers.
• Technical Troubleshooting: Demonstrate expertise in troubleshooting complex technical problems within cloud environments, leveraging automation and scripting to streamline resolution processes and minimize downtime.
• Automation Initiatives: Drive automation initiatives across cloud infrastructure, scripting routine tasks and workflows using languages like Python, PowerShell, or Bash to enhance operational efficiency and reduce manual intervention.
• Infrastructure as Code: Implement IaC methodologies using tools such as Terraform, CloudFormation, or Azure Resource Manager to provision and manage cloud resources efficiently and reliably.
• Security Best Practices: Incorporate best practices for security and compliance into cloud-based solutions, leveraging native security features and third-party tools to protect data and applications against emerging threats.
• Continuous Learning: Stay abreast of emerging technologies, trends, and best practices in cloud computing, infrastructure automation, and DevOps, continuously refining solutions to meet evolving business needs and industry standards.

• Experience: 5 years of experience in one or more areas of the IT industry.
• Cloud Expertise: Experience building complex solutions on AWS or Microsoft Azure.
• Educational Background: A Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field is preferred.
• Technical Knowledge: Solid understanding of containers and serverless architecture.
• Database Design: Experience designing relational or non-relational databases (e.g., MySQL, MariaDB, MongoDB, Aurora, DocumentDB, DynamoDB).
• Methodologies: Experience with agile approaches and experience in DevOps or DevSecOps.
• Infrastructure Automation: Proficiency with infrastructure automation using tools such as Terraform, CloudFormation, Ansible, or similar tools.
• Communication Skills: Strong communication and presentation skills.
• Only Malaysian may apply, we are not supporting for any Visa

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Role Purpose

The Software Engineering Team Lead provides hands-on technical leadership and delivery ownership for a squad of junior engineers, aligned to Experian’s Product Development career framework. This role focuses on engineering execution, technical direction, and team enablement rather than people management or HR administration.

Key Responsibilities
Technical Direction & Quality: Provide architectural guidance, conduct design and code reviews, and champion CI/CD, observability, and secure-by-default practices.

Mentorship & Capability Building: Coach junior engineers, maintain team playbooks, and foster a culture of craftsmanship and learning.

Collaboration & Stakeholder Partnership: Partner with Product and Project Managers and collaborate with Line Managers on staffing and growth (no HR ownership).

Get to Know the Team

The DevTools Team builds and hosts internal platforms that help thousands of Grab engineers measure, monitor, and improve how they build software. Our flagship product, Engineering 360, is Grab's unified metrics platform — the single place where engineering leaders and individual engineers track productivity, code quality, system stability, and DORA signals across the company.

Get to Know the Role

We are seeking a Full Stack Developer Intern to work closely with our development team on building and maintaining Engineering 360 and related internal platforms. As part of this role, you will be exposed to both front-end and back-end development. Our tech stack includes React and JavaScript/TypeScript in Front-end, and Golang on the Backend. Apart from this, you will also be exposed to managing and building data streams and pipelines that power engineering metrics across Grab.

This is a fully onsite role, that will be based in our office at Petaling Jaya

The Critical Tasks You Will Perform

• You will work with the development team to build and maintain our internal engineering platforms.
• You will participate in the full software development lifecycle, from requirements gathering to deployment and maintenance. We follow an agile methodology with a 2-week Sprint.
• You will write clean, maintainable, and efficient code.
• You will troubleshoot and debug web applications and data pipelines.
• You will participate in code reviews and provide constructive feedback to other team members.

• Requirements Analysis and Design - • Attend and contribute to discussions and backlog refinement. • Translates functional requirements into technical requirements. • Contribute ideas and estimates of tasks and risks in alignment with process and team standards. • Proactively contributes ideas for technical design.
• Development - • Implement correct, performant and reliable code on schedule • Investigate and fix defects. • Define and create automated tests at all levels. • Run the automated test suite, analyzing and triaging the test results. • Ensure that code created is of the required quality standards.
• Test Automation & DevOps - • Implement test automation script and pipeline. • Maintain and monitor the result of the automation • Improve test automation whenever possible. • Implement devops change to support product and test pipeline development.
• Deployment - • Provide support to implement and operations teams to install/upgrade and maintain delivery environments • Support developing and maintaining CI/CD pipelines Agile Teamwork - • Participate actively in all Agile meetings • Collaborate with teammates effectively to achieve the team's goals and objectives. • Provide constructive feedback as part of the established performance review process. • Support and coach more junior team members.

Get to Know the Team

The ACE team is responsible for all of food, mart, dine out and reservation business. We use a microservice architecture in backend, and frontend tech stack use including (iOS, ADR, Flutter and Web). We often do platform abstraction to support our new our requirements to go online faster.

Get to Know the Role

This role is for supermarket product testing and is required because we are supporting our fast-growing business. You will report to the QA Engineering Manager II and be based at Petaling Jaya, Malaysia.

The Critical Tasks You Will Perform

• You will define test plans, test specifications, test suites, test cases and proposed tools for functional, security and performance testing
• You will understand the product/feature in-depth from the end-user point of view and the underlying implementation.
• You will work with the Product Manager, Frontend, and Backend developers to understand the feature and the implementation to build feature tests and impacted feature test cases.
• You will debug failed test cases by analyzing logs and API responses and report bugs with details. Follow-up on bugs to closure.
• You will maintain UI (Web, Mobile app) and API automation suites. Debug and correct script and data issues in automation suites.
• You will understand automation framework and add automation test cases for the new features and regression test cases