Introduction
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
Responsibilities
Job Overview
- To attend to any enquiry from Customers, Suppliers and Vendors, and provide a satisfactory reply within a reasonable time frame.
- To execute requests from Customers, Suppliers and Vendors according to established processes and procedures.
- To accept any job responsibilities that may be assigned by the management from time to time.
Job Responsibilities (duties/task)
- Prepare and generate daily and weekly inventory reports for the customer.
- Disseminate updated information from Customer, Supplier, and Vendor to warehouse operations in a timely and accurate manner.
- Email and follow up with phone calls to update Customer, Supplier, and Vendor on the latest developments regarding hub operation-related issues.
- Coordinate with Customer on urgent or exception pulls and work with the operations team to deliver the goods on time.
- Review and troubleshoot the audit trail report for any inventory discrepancies.
- Perform timely and accurate system updates for any requests from Customer, Supplier, and Vendors regarding ON-HOLD parts in WMS, and ensure the parts are segregated with proper labels at the “ON HOLD” staging area.
- Notify Customer, Supplier, and Vendors of shipment discrepancies via email and follow up with a phone call if necessary.
- Respond to emails from customers or related parties promptly.
- Coordinate rework/screening activities as per Supplier/Customer requirements.
- Prepare RMA shipments as per Supplier/Customer requirements.
Qualifications
- Diploma in Logistics and Supply Chain Management.
- Minimum two (2) years’ work experience in the logistics and transportation industry.
- Knowledge of warehouse management system would be an advantage.
- SPM with 5 years of experience in logistics and transportation industry.
- Service-oriented, with good interpersonal and communication skills.
