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Intern, Customer Success (Analytics & Insights)

CAES

CAES
Job Type   /   Job Level
Full-time   /   Internship
Company Location
Kuala Lumpur, Malaysia

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. Customer Success team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & the execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.

  • Summarize data in tables, charts, and graphs
  • Analyze and interpret sales data and consumer data
  • Deliver reports and presentations (category overview as well as issue-based) building a story and recommendations
  • Review data for errors and inconsistencies
  • Use internal tools and data sources
  • Discuss design and calculate the Quantified Business Opportunity
  • Drive time/cost-effectiveness on the project
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