Provide day-to-day HR operational support including HR documentation, record maintenance, document filing, and process coordination.
Prepare and maintain accurate audit ready related HR operational reports and dashboards on a weekly, monthly, quarterly, and annual basis
Ensure training and communication processes comply with internal policies and data privacy requirements.
Administer HRD Corp-related processes including grant applications, levy utilisation tracking, claims submission, and maintenance of required supporting documents in line with applicable employer guidelines and schemes.
Coordinate with training providers and internal stakeholders to ensure training programs meet claimability and documentation requirements under relevant HRD Corp processes and allowable cost requirements.
Monitor deadlines for grant submissions, claim submissions, documentation updates, and follow-ups to minimise rejected or delayed claims.
Maintain proper records of approved grants, claims status, levy balance/utilisation, and related correspondence.
Serve as the point of contact for HRD Corp administrative matters and support internal audits or compliance checks related to training grants and levy-funded programs.
Provide periodic updates to management on levy utilisation, claim status, approved training budgets, and opportunities to optimise available training support. HRD Corp positions levy-funded training as a way for employers to access training and development support and improve workforce capability.
Identify opportunities to improve operational efficiency, employee experience, and communication effectiveness.
Support additional HR operational projects/tasks as assigned.
