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Customer Service Executive

Tsubaki Power Transmission (Malaysia) Sdn. Bhd

2.6

Job Type   /   Job Level

Full-time   /   Junior Executive

Company Location

SHAH ALAM, Selangor, Malaysia

Job Responsibilities

Handle customer inquiries, orders, and follow-up requests.
Prepare quotations and process sales orders accurately.
Coordinate with customers, suppliers, warehouse, and logistics teams regarding delivery schedules.
Monitor order status and ensure timely delivery to customers.
Follow up on outstanding quotations and customer requirements.
Maintain accurate records of customer orders and transactions.
Assist in resolving customer complaints and service-related issues.
Support the sales team in daily operational and administrative matters.

Requirements

Diploma/Degree in Business Administration, Marketing, or related field.
Fresh graduates are encouraged to apply.
Good communication and coordination skills.
Proficient in Microsoft Office (Excel, Word, Outlook).
Detail-oriented and able to handle multiple tasks.
Able to work independently with minimal supervision.
Knowledge of ERP systems is an added advantage.
Proficiency in English and Bahasa Malaysia.
Shipping and Transportation background

Perks & Benefits

Allowance transportation
Free snacks / Happy hours
Company trips
Medical insurance
EPF, SOCSO & EIS
Medical benefits
Annual leave
Performance bonus
Training and career development opportunities

Jobs in SHAH ALAM, Selangor » Jobs in SHAH ALAM » Purchasing / Procurement / Inventory Job » Customer Service Executive

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