Role Summary:
Owns end-to-end delivery of HRTech implementation projects, managing governance, client relationships, financials, and team performance to ensure successful outcomes. Carries mandatory team leadership accountability.
Key Responsibilities:
- Project Delivery Ownership: Lead end-to-end project delivery from initiation to formal closure. Manage scope, schedule, resources, financials, and quality standards.
- Client Relationship Management: Build and maintain strong relationships with client project sponsors and stakeholders. Lead executive project reviews and steer committee presentations.
- Risk & Escalation Governance: Proactively manage risks, issues, and escalations throughout the project. Develop mitigation strategies and lead resolution of critical blockers.
- Team Leadership: Lead and motivate cross-functional project teams. Coach junior project members and support their professional development. Conduct regular 1:1s and provide structured, actionable feedback.
- PMO Governance: Adhere to RA PMO standards and contribute to methodology improvements. Ensure all project documentation is complete, accurate, and audit ready.
Functional Competency:
- Program Execution: Drives execution for full programs and workstreams.
- Risk Management: Manages risk logs, conducts reviews, and prevents downstream issues.
- Scope Control: Negotiates delivery scope aligned with client strategy.
- Commercial Awareness: Monitors burn rate and tracks scope changes against budget.
Behavioural Competency:
- Task Ownership: Leads end-to-end delivery with accountability and foresight.
- Leadership: Inspires confidence and drives team performance.
- Client Relationship: Drives relationship depth and account understanding.
- Stakeholder Management: Influences outcomes through strategic engagement.
- Escalation Management: Prevents escalations through proactive risk handling.
- Problem Solving: Solves complex problems with strategic foresight.
- Attention to Detail: Producing consistently high-quality work with thorough checks.
- Change Attitude: Drives change with positive mindset and resilience.
- Team Leadership: Drives team performance and alignment.
- Mentoring: Coaches peers and guides best practices.
- People Development: Gives structured feedback and supports growth.
- Bachelor's degree: PMP or PRINCE2 Practitioner required.
- 7–10 years of project management experience in HRTech implementations.
- Proven track record of delivering large-scale software implementations.
- Strong leadership, communication, and financial management skills.
- Demonstrated people management and team development capability.
- Certifications: Product recommended Project Management Certification (preferred).
