- Actively approach customers who you see require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
- Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
- Understand the store and department action plans. Responsibility for your department goals and know how you contribute.
- Lead/support the implementation of planned commercial activities involving your department throughout the store.
- Ensure your maximise sales whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products (e.g. overstock/over tag).
- Demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
- Be familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.
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