Role Description:
- Responsible for providing professional maintenance, inspection, troubleshooting, and repair services for industrial cranes and hoists. This role plays a critical part in ensuring customer equipment operates safely, reliably, and efficiently, while representing the Konecranes brand with strong technical expertise and customer service. Perform preventive maintenance not requiring compliance inspections, corrective maintenance, retrofits, crane installation or commissioning. Technicians can be further classified into "Maintenance Technician" or "Inspector" (i.e. those predominantly performing preventive maintenance) and "Service Technicians" (i.e. those predominantly performing maintenance and retrofits).
Key Tasks :
- Perform preventive maintenance, inspections, troubleshooting, and repairs on overhead cranes, hoists, and related lifting equipment at customer sites.
- Diagnose mechanical, electrical, and control system faults and implement corrective actions.
- Carry out load testing, adjustments, calibrations, and commissioning of crane systems as per company standards and safety requirements.
- Complete service reports, job documentation, and recommendations for customers accurately and on time.
- Provide technical support and professional advice to customers regarding equipment condition, safety risks, and service solutions.
- Ensure all work complies with Konecranes safety policies, ISO standards, and statutory regulations.
- Support emergency call-outs and breakdown service as required.
- Collaborate with the Service team to improve service delivery, technical skills, and customer satisfaction.
- Maintain company tools, service vehicle, and equipment in safe and proper working order.
- Awareness of ISO 14001 & 45001 Standards
