Responsibilities :
• Assist to coach and train sales assistant in products knowledge and customer service standards.
• Assist in achieving monthly sales target of the shop.
• Assist in monitoring stock delivering & processing.
• Assists in stock replenishment activities
• Assists in Stock-take (routine, ad-hoc and/ or annual)
• To perform duty as according to all Operational and Customer Service SOPs as well to make Sales Assistants are following the same.
• To assist in product display arrangement and visual merchandising.
• Stand in for Assistant Shop Manager if needed to handle departmental operations and ensure consistency in the standard of retail operations.
• To assist in maintenance and cleaning of shop premises.
• To assist in stock take (routine, ad-hoc & annual) as and when required.
• Update to Shop Manager on staff performance.
• Update to Shop Manager if any Customer feedbacks.
• Implement/execute sales & promotion plans as and when required.
• Any other legal assignments requested by management from time to time.
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