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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Customer Service / Call Centre Job   »   Specialist, Customer Logistics, Choice

Specialist, Customer Logistics, Choice

Delivery Hero

Delivery Hero company logo

This role is only opened to locals / PR in Malaysia

As a Geomatics Specialist (covering APAC, EU, TK), you will play a vital role in optimizing delivery zones, improving logistics performance, and enhancing customer experience. You will collaborate with both Local and Regional teams to implement innovative logistics solutions, analyze complex datasets, and drive continuous improvement that powers scalability and operational excellence.

 

Key Responsibilities:

  • Optimize delivery zones across 18 APAC and EU markets to boost logistics efficiency and expand customer choice.

  • Analyze and transform large data sets into clear and actionable visualizations, providing critical insights to guide team decision-making.

  • Collaborate cross-functionally with local and regional teams to refine workflows, AVR configurations, and zone performance.

  • Lead the implementation and rollout of new logistics products and features from end to end, ensuring quality and efficiency improvements.

  • Drive continuous improvement projects that align with business goals and enhance operational scalability across diverse markets.

  • Act as a bridge between regional operations and central product teams to ensure strategic alignment and successful implementation.

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