- Perform end to end AR process: specialized in billing process especially on customer invoicing either manual or automate
- Perform reconciliation and procession of invoice(s) into Oracle. Including: ensuring the invoicing accurately reflects as per the contracts/usage/billing request/SO
- Prepare customer aging report and other AR related reports
- Dealing with interface billing reconciliations, balance sheet through P&L reconciliation
- Perform and support month end close activities
- Accountable and responsible for the quality, accuracy and timely delivery of billing process in accordance to the defined SLAs/KPIs
- Work closely with the sales operation team and cross functional organization to resolve and support customer billing process, issues and/or inquiries
- Ensure compliance to internal and external regulations and procedures, that should be in line with the company policies, standard operating procedures, and/or SLA/MSA
- Liaise with the auditors, tax authorities and regulatory authorities as required for the countries served in GFS and Business
- Full support to O2C global initiative in UAT, migrations, scope expansion, standardization and/or data mapping or cleansing
- Support the assigned project (Acquisitions and Mergers, Divestment (when required)
- Undertake special assignments, ad hoc functions, and other duties as and when requested by the line manager
- Handle high complexity billing process
