Are you a detail-oriented professional with a passion for sales operations and data analytics? Do you thrive in a dynamic environment where your expertise directly contributes to business success? NEXTDC is looking for a Sales Operations Specialist, based in Petaling Jaya, to play a crucial role in empowering our Sales and Sales Operations teams!
This is a 6-month fixed-term role
What You'll Do
- Track and report on sales performance metrics
- Build and maintain insightful dashboards
- Manage Salesforce administration and data analytics
- Work closely with the sales team to provide daily support
- Guide and assist staff with order processing and quoting
- Identify and implement process improvements
- Gather and relay feedback for system enhancements
- Train and support the sales organisation
- Handle data entry and customer service processing
- Ensure compliance with internal and external audit requirements
What will You Need
- Proven experience with Salesforce.com administration, reporting, and dashboards
- Excellent customer service and communication skills
- Strong ability to manage multiple priorities and competing deadlines
- Experience working across multiple business units to provide complete solutions
- High level of accuracy and attention to detail
- Intermediate to advanced Excel skills (VBA preferred)
