Job Summary
We are looking for a detail-oriented and motivated fresh graduate or Internship to join our team as a Payment Operations. This role will support daily payment processing, transaction monitoring, and issue resolution while gaining hands-on experience in fintech and payment operations.
Key Responsibilities
- Assist in processing daily deposits and withdrawals
- Monitor transaction status and ensure timely updates
- Support reconciliation between payment systems, CRM, and internal records
- Investigate and resolve payment-related issues (e.g. failed transactions, delays, mismatches)
- Liaise with internal teams for issue resolution
- Help maintain accurate records and documentation of payment activities
- Support escalation handling and follow-up on pending cases
What You Will Gain
- Hands-on experience in payment operations
- Exposure to real transaction systems and reconciliation processes
- Opportunity to work in a fast-growing and dynamic environment
- Potential for full-time conversion based on performance
- Bachelor in Finance, Business, Economics, or related fields
- Strong attention to detail and good analytical skills
- Good communication skills in English; Mandarin is an advantage
- Proficient in Microsoft Excel
- Responsible, proactive, and willing to learn
Preferred Qualifications (Adding point)
- Experience handling data, reconciliation, or operational tasks
- Buddy Program
- Conversion Opportunity
- Structured Performance Feedback & Career Guidance
- Cross-functional Exposure & Team Collaboration
- Flexible Working Arrangement (depends on performance)
- Team bonding
- Free snacks
