Control Tower Support Admin

2.9

Job Type   /   Job Level

Full-time   /   Fresh/Entry Level

Company Location

Indonesia

Job Descriptions:

Recap and input all incoming Control Tower tickets into Google Sheets, ensuring data accuracy, completeness, and consistency.
Support the team in processing operational data related to battery swap stations, including monitoring logs, updates, and issue reports.
Assist with administrative tasks related to station monitoring, maintenance workflow, and escalation processes.
Prepare required documents such as insurance claim forms, incident reports, and operational paperwork.
Maintain and manage Control Tower documentation, ensuring all files, logs, and records are well-organized and accessible.
Assist with ad-hoc tasks such as refund processing, follow-ups, or supplementary reporting needs.
Ensure all station lists, maintenance documents, and tracking sheets are updated accurately based on team inputs.
Help the team document and maintain updated monitoring and escalation procedures as they evolve.

Requirements:

Minimum Diploma (D3) in any major.
At least 1 of experience in data entry or administrative roles.
Experience in Google Workspace (Sheets, Docs, Drive).
Previous experience in telecommunications, field operations, or startup environments is preferred.
Structured, process-oriented, and able to coordinate well with the team.
Strong attention to detail and accuracy in data handling.
Able to manage basic reporting and documentation requirements.
Fluent in English; additional languages are a plus.

Jobs in Indonesia » Jobs in South Jakarta, Jakarta, Indonesia » Control Tower Support Admin

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