Drive for Quality Excellence to achieve Customer Quality Satisfaction.
Set quality strategies to drive company quality cultures and quality improvements in process, product, and system with training.
Design, develop, manage and implement a quality standard and policy with clear processes.
Understand the customer quality requirement, maintain an on-going dialogue with our customers to understand their needs especially when there is any quality complaint. Work with the internal stakeholders to meet and exceed our client’s quality expectations and handle any potential issues whenever necessary.
Initiate the Quality training & workshop, assessment of existing quality system and protocols with sustainable improvement.
Initiate the Quality Update Newsletter, Quality Dashboard periodically.
Monitor and support the team in factories in resolving immediate issues and/or implement change as required to enhance existing protocols/procedures.
Drive the Quality KPIs, Quality Score Card with factory QA to keep close monitoring the Quality Performance
Accountable for analyzing quality performance and driving constant improvements, trouble shooting, root cause analysis and case studies for continuous improvement.
Drive and develop advance Quality system to support speedy Quality Alert and response.
Follow any special project as senior requests.
Qualifications
Bachelor's degree in textile, garment technology or testing technology.
10 years of experience in management roles within the garment manufacturing or related industry.
Strong understanding of textile and garment manufacturing, testing processes, quality management.
Excellent leadership, communication, and interpersonal skills.
Proactive mindset, sensible, detailed minded with logical thinker, be patient and humble.
Familiarity with industry regulations, quality and testing standards, and safety protocols.
To build and interact proactively with stakeholders in Factory Quality Team and HK Sales Team
Good at Excel and PowerPoints
Fluent in English and Chinese
Willingness to travel
Candidate with more experience could be considered as Senior QA Manager
