Application Development (60%)

• Assist in developing and maintaining manufacturing applications using .NET Core and related frameworks
• Support bug fixes and minor enhancements to existing production systems
• Write clean, maintainable code following team standards and best practices
• Participate in code reviews to learn from senior developers

Collaboration & Learning (25%)

• Work with cross-functional teams (Manufacturing, Quality, Operations) to understand business requirements
• Participate in Agile ceremonies including daily stand-ups, sprint planning, and retrospectives
• Shadow senior developers during requirements gathering and technical design sessions
• Contribute to technical documentation and knowledge base articles

Technical Support (15%)

• Help troubleshoot application issues reported by manufacturing users
• Assist in testing and validation activities before production deployments

• Understand data sources, relational databases, and data virtualization platforms.

• Write, maintain, and optimize SQL queries, stored procedures, and views for data integration and reporting.

• Validate and troubleshoot data to ensure accuracy and integrity.

• Collaborate with stakeholders to gather requirements and deliver technical solutions.

• Support performance tuning, automation, bug fixes, and ongoing database enhancements.

• Maintain and support existing data provisioning solutions.

• Document processes and adhere to development, testing, and deployment best practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

BROAD FUNCTIONS :

• To plan, coordinate and follow-up sputter systems start-up / conversion activities and process documentation.
• To audit sputter parameters and practice periodically, include online SPC and procedure conformance.
• To lead sputter process related issues trouble shooting (common causes), work closely with shift process team in sputter process sustaining, trouble shooting & improvement in order to achieve sputter utilization (down time), yield & quality goal.
• To lead Sputter Process Improvement Projects (SU/STT/Cost/Quality/PPH & others), which include new products/machines/process qualification.
• To lead, supervise and coach/train process tech, include engineering specialist and characterize technicians.

RESPONSIBILITIES :

Regular

• Responsible for sputter process related issues trouble shooting (common causes), work closely with Shift process team in sputter process sustaining, trouble shooting & improvement in order to achieve sputter utilization (down time) & quality goal.
• Responsible to lead, supervise and coach/train process tech, include engineering specialist and characterize technicians. Responsible to train and share PMR/DS sputter process and yield improvement knowledge with the team.
• Responsible for sputter parameters monitoring, include online SPC monitoring and procedure conformance.
• Responsible for sputter machine start-up include process characterize (new products & process changes).
• Responsible for new products/machines/process qualification.
• Responsible for sputter process improvement projects (SU/STT/Cost/Quality/PPH & others).
• Others include FMEA.
• Understand and accept responsibility for performing jobs safely
• Follow safety and health rules

Irregular

• Responsible to assist in sputter yield related issues trouble shooting (common causes). Work closely with Anelva yield team in sputter yield sustaining, trouble shooting & improvement in order to achieve sputter yield goal. This includes 0725 Operation Yield Improvement.
• Other supervisor assigned task
• Improve Media magnetic baseline: ACC% and to enable process stability and repeatability via recipe tuning and optimization. Responsible for new product qualifications.  

The Senior Packaging Engineer will lead packaging development and qualification activities for WD's HDD and Flash storage products. This is a technically hands-on and cross-functional leadership role — you will mentor junior engineers, drive complex packaging programs, and interface directly with customers, suppliers, and global engineering teams.

You are expected to operate with high autonomy, make independent technical decisions, and represent the Packaging Engineering function in NPI and sustaining programs.

Key Responsibilities : 
Technical Leadership

• Lead end-to-end packaging design, development, and qualification for complex HDD/Flash programs
• Define packaging architecture and material strategy for new and sustaining products
• Make independent technical decisions on packaging design trade-offs (cost vs. protection vs. sustainability)
• Act as Subject Matter Expert (SME) for packaging within cross-functional teams

Design & Qualification

• Own packaging qualification plans and test execution per ISTA/ASTM standards
• Review and approve packaging specifications, BOMs, and qualification reports
• Lead Engineering Change Orders (ECOs) and deviation requests
• Drive DFM (Design for Manufacturability) and DFA (Design for Assembly) reviews

NPI & Program Management

• Lead packaging workstream for NPI programs from concept to mass production
• Manage packaging milestones and deliverables within program timelines
• Interface with global product teams, customers, and contract manufacturers

Vendor & Supply Chain

• Develop and qualify new packaging suppliers in Malaysia/ASEAN
• Lead supplier performance reviews and cost negotiation
• Drive packaging cost reduction (cost down) initiatives

People & Mentorship

• Mentor and coach junior/mid-level packaging engineers
• Conduct technical reviews and provide guidance on complex issues
• Support team capability building and knowledge sharing

Compliance & Sustainability

• Ensure all packaging meets regulatory requirements (RoHS, REACH, ISTA)
• Champion WD sustainability goals through eco-packaging innovation
• Maintain quality documentation per WD QMS standards

Continuous Improvement

• Lead RCCA for field packaging failures and damage incidents
• Drive Lean/Six Sigma improvement projects within packaging function
• Benchmark industry trends and propose technology upgrades

Key Responsibilities

• Develop, implement, and monitor cleanroom environmental surveys, to verify compliance and support area buy-off.                             
• Develop and execute contamination sampling plans for cleanroom environmental, equipment, tools, and process samples to ensure cleanliness and prevent yield-impacting defects.                            
• Perform routine and event-based environmental and equipment sampling to support operational readiness and cleanroom classification.                                
• Manage handling and qualification of cleanroom indirect materials by setting cleanliness criteria, performing inspections, and approving materials for use.                                   
• Define cleanroom protocols, including gowning, behavior, and contamination prevention practices, and provide training to ensure compliance.                                   
• Define and coordinate with laboratories implement test plans, analyse cleanliness data, investigation deviations, and recommending mitigation actions for product & process cleanliness compliance.    
• Collaborate with cross-functional teams in production, facilities, quality, and engineering to support contamination control strategies and maintain acceptable cleanliness levels.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

• ESSENTIAL DUTIES AND RESPONSIBILITIES:

  · Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

  · Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

  · Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

  · Perform product conversions on test equipment to support various production requirements.

  · Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

  · Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

  · Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

  · Perform equipment checklists in accordance with standard operating procedures.

  · Assist engineers with daily tasks and contribute to special projects as required.

  · Ensure compliance with ISO standards and documentation practices.

  · Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

Key Responsibilities:

Manage and Lead shift worker to meet manufacturing KPIs. Assisting the Production Manager in managing and executing production operations. Lead a group of Sr Technician and operators to ensure that production lines run without any problems, with zero operation execution failure, minimize unplan downtime, products are manufactured to a required quality standard and adheres to customer/safety/industry-related regulations.

Job Summary:

Supervisor with a job function  plays a leadership role managing from Test and bagging area, ensuring efficient manpower, meeting performance, mentoring junior technicians, and working closely with Supporting team engineers to optimize production and process improvements.

Leadership & Supervision:

• Lead  a group of shift coordinators to ensure smooth daily operations.
• Lead the team in ensuring process KPIV/KPOV, Quality and Safety KPI’s are in control
• Prepare and review pass-down reports for the incoming shift.
• Act as a backup for Operation Manager when needed.
• Mentor and train all level Technicians level and new hires.
• Conduct Daily Production Meeting and report out on daily basis.
• Assist in executing Management programs/events relates to manufacturing operator/technicians.

Production & Process Optimization:

• Monitor machine utilization and performance to meet output expectations.
• Familiar and utilize the Spotfire, DDA, Factory Look, Statistical tools in the daily jobs.
• Execute On Hold if any quality issue triggered.
• Work with engineers to qualify new products and processes.
• Support product conversion activity and process evaluations.
• Able to manage to clear over-WIP inventory.
• Work together with Test Engineers if facing any issue related to test operation.
• Escalate ahead to relevant PIC and management on any issues foresee.
• Make sure all shift staffs are comply to all the rules, regulation and adhere to SOP during work hours.

Technical & Quality Assurance:

• Perform MESA transactions, including yield loss, WIP maintenance and tracking.
• Ensure full compliance with IMS/RBA standards and set an example for all employees.
• Lead line audits and 7S housekeeping enforcement.
• Identify and implement process improvements in collaboration with engineers.

Additional Responsibilities:

• Participate in engineering improvement projects and provide technical insights.
• Participate in engineering discussions on FMEA, 8D, and SPC.
• Support cross-functional areas and take on multiple activites responsibilities.
• Assist in preparing and submitting qualification samples and data reports.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

Job Description – R&D Technician

We are seeking a hands-on and detail-oriented R&D Technician to support process development and material testing activities. This role offers the opportunity to work with advanced equipment while contributing directly to new technology development, product improvement, and process innovation initiatives.

Essential Duties and Responsibilities

• Prepare samples, perform experiments, and conduct material testing in accordance with established standards and procedures

• Support product development, quality, and equipment teams with technical tasks and experimental setups

• Accurately record test results, observations, and process data, and prepare technical reports as required

• Assist engineers during trials, equipment commissioning, and continuous improvement activities

• Maintain a safe, clean, and well-organized laboratory environment in compliance with company safety policies

• Manage inventory and ensure availability of R&D materials required for daily operations

• Collaborate effectively with team members and communicate clearly to ensure smooth workflow and project execution

As a Senior Equipment Engineer specializing in sputter media, you will be responsible for overseeing the operation, maintenance, and continuous improvement of sputtering equipment used in the production of hard disk media. You will work closely with cross-functional teams to ensure optimal equipment performance, minimize downtime, cycle time improvement and contribute to the development of new processes and technologies.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop and implement preventive maintenance schedules to ensure equipment reliability.
• Monitor and analyze equipment performance data to identify areas for improvement.
• Oversee machine installation, maintenance, and repair of sputtering equipment.
• Conduct root cause analysis for equipment failures and implement corrective actions.
• Collaborate with process engineers to develop and optimize sputtering processes.
• Develop project (equipment upgrades) plans, timelines, and budgets, ensuring projects are completed on time and within budget.
• Provide technical expertise, training, and mentor junior engineers/technicians on equipment operation and maintenance best practices. 
• Ensure all equipment and support systems comply with safety regulations and industry standards.
• Prepare and present reports on equipment status, performance metrics, and project progress to management.
• Document standard operating procedures (SOPs) and best practices for equipment operation and maintenance.
• Work closely with cross-functional teams, including process engineers, production managers, and quality assurance, to achieve production goals.
• Perform other duties as assigned by management.

The position requires the candidate to operate laboratory analytical equipment, perform detailed analysis of samples and data, report out findings to stakeholders, and conduct routine equipment maintenance.  

Key Responsibilities

• Operate various analytical equipment according to established protocols and procedures.  
• Perform comprehensive analysis of samples
• Report out analytical results and findings 
• Conduct routine equipment maintenance and troubleshooting
• Prepare samples for analysis using appropriate techniques
• Record and analyze test results with accuracy and attention to detail
• Maintain laboratory cleanliness and housekeeping
• Follow all safety protocols

Get to Know the Team

Grab Mobility is on a mission to provide convenient, reliable and delightful transportation for everyone in Southeast Asia every day. Transport in SEA has evolved from going to your destination in any possible ride to finding a ride that meets your needs at any given point. You will solve complex problem spaces at Grab and some of the largest scale design challenges in the industry, positively shaping the lives of millions.

Get to Know the Role

As part of Grab's Transport Mobility Design team, you will lead Product Design outcomes, craft, and quality within a cross-functional Problem Space Team while influencing adjacent teams across the mobility ecosystem. You'll play a key role in shaping how millions of people move through Southeast Asia, designing seamless, reliable, and intelligent transport experiences.

Working closely with product managers, engineers, data scientists, and business stakeholders, you'll explore deep user needs and translate them into impactful solutions. You'll also leverage AI and emerging technologies to create smarter, more personalised mobility experiences from discovery to booking to the ride itself.

In addition, you will contribute to and help evolve Grab's design systemensuring consistency, scalability, and high-quality user experiences across our mobility products.

If you are deeply user-centric, systems-minded, and thrive in collaborative environments, you'll feel right at home here. We're looking for designers who are excited by complex challenges and the opportunity to shape the future of mobility at scale.

You will report to the Senior Design Manager. This role is fully onsite.

The Critical Tasks You Will Perform

• Own end-to-end Product Design outcomes, ensuring high-quality craft, usability, and consistency across the transport experience
• Collaborate closely with cross-functional partners to define problems, shape solutions, and deliver impactful features
• Apply user research, data, and AI-powered insights to inform design decisions and uncover new opportunities
• Design intuitive, scalable solutions across rider and driver touchpoints within the mobility ecosystem
• Contribute to and evolve the design system, improving consistency, efficiency, and scalability across products
• Influence design strategy and elevate design standards across teams
• Continuously iterate on solutions based on user feedback, experimentation, and performance metrics

The Manager of People Manager Upskilling Programs will lead the learning experience design, implementation, and continuous improvement of manager development programs globally that build critical manager capabilities across WD (Western Digital.) This person will drive upskilling initiatives that enable first-line and mid-level managers to effectively lead self, lead teams, and execute business strategy while fostering a high-performance culture.  

In this role, you’ll collaborate with Human Resources and all of WD’s key business functional leaders, to ensure the People Manager Learning programs are engaging, inclusive, and aligned with organizational goals. 

Success in this role requires a balance of designing and executing impactful learning experiences that drive behavior change, operational excellence to scale programs, stakeholder engagement, and continuous improvement. 

Key Responsibilities 

Learning Program Strategy & Design 

• Design “in the flow of work life” learning experiences that fit with WD’s diverse audience needs and include Change Management and Resiliency thinking into all management programs 
• Develop comprehensive people manager training curriculum covering core competencies in alignment to WD’s desired business outcomes. Fundamental needs may be but aren’t limited to: shifting from doing the work to enabling and coaching others, delegation, prioritization and goal setting, giving and receiving feedback, recognizing quality performance, having difficult conversations that drive performance improvement and increase motivation, and managing a multi-generational workforce.  
• Create blended and scalable learning pathways and programs for new managers, experienced managers, and high-potential leaders that meet the needs and demands of our vast managerial audiences. 
• Align programs with WD's strategic priorities, overall leadership skills framework, cultural values, and business objectives. 
• Gather audience needs and feedback on current state and align to business outcomes and data insights to refine content and continuously evolve. 
• Pilot innovative learning technologies and development tools to create programs that have a measurable impact on changing behavior yet can quickly be created and delivered. 
• Willingness and flexibility to travel as needed 

Program Execution & Operations 

• Manage end-to-end program execution including scheduling, facilitator coordination, participant communications, and logistics – both virtual and in-person programs. 
• Deliver select training sessions; certify and manage internal/external facilitators and content developers. 
• Implement blended learning and change management approaches (virtual, in-person, self-paced, cohort-based community learning, spatial reinforcement techniques, and so on.) 
• Track program metrics: completion rates, satisfaction scores, behavior change, business impact 
• Partner with HR Business Partners, Talent Development and Inclusion, other HR teams, and functional business leaders across all WDC sites, to identify skill gaps, behavioral change needs, and involve them in designing solutions. 
• Collaborate with Diversity & Inclusion teams to embed inclusive leadership practices. 
• Align with Performance Management and Succession Planning processes. 

Stakeholder Partnership 

• Partner with HR Business Partners, Talent Development and Inclusion, other HR teams, and functional business leaders across all WDC sites, to identify skill gaps, behavioral change needs, and involve them in designing solutions. 
• Collaborate with Diversity & Inclusion teams to embed inclusive leadership practices. 
• Align with Performance Management and Succession Planning processes. 

We are looking for an Web & Digital Account Manager to lead website and digital marketing projects for key client accounts. This role focuses on managing web design, web development, and campaign-related digital work from planning through to launch and optimisation.

You will act as the bridge between clients and internal teams, ensuring projects are delivered smoothly, on time, and aligned with both brand and performance goals.

RESPONSIBILITIES

CLIENT MANAGEMENT

• Serve as the primary point of contact for assigned client accounts.
• Lead project kick-off meetings and clarify goals, timelines, and deliverables.
• Translate client requirements into clear briefs for design and development teams.
• Provide regular updates and manage expectations throughout the project lifecycle.
• Build strong, long-term client relationships based on trust and delivery excellence.

PROJECT DELIVERY

• Manage end-to-end website projects, including redesigns, new builds, and landing page development.
• Oversee timelines, budgets, and resource coordination.
• Ensure work is delivered in accordance with the agreed scope and quality standards.
• Support content, UX, and SEO alignment during the build process.
• Coordinate testing, QA, and launch processes to ensure smooth deployment.

DIGITAL & PERFORMANCE ALIGNMENT

• Ensure websites and landing pages are built with performance in mind (SEO structure, mobile responsiveness, page speed).
• Support the implementation of analytics and basic conversion tracking.
• Review performance data post-launch and recommend improvements.
• Identify opportunities to upsell additional services, such as CRO, SEO, or ongoing optimisation.

INTERNAL COLLABORATION

• Work closely with designers, developers, strategists, and content teams.
• Prioritise tasks and manage competing deadlines.
• Flag potential risks early and help problem-solve solutions.
• Maintain clear documentation, including project timelines and scope updates.

REQUIREMENTS

• Previous experience in account management, digital project management, or digital marketing.
• Experience managing website or digital build projects (e.g., WordPress, Shopify, Webflow, or similar platforms).
• Strong understanding of how websites support marketing performance.
• Basic knowledge of SEO principles, website structure, and analytics.
• Strong organisational skills and ability to manage multiple projects simultaneously.
• Excellent communication skills, both written and verbal.
• Comfortable working with remote or cross-functional teams.
• Ability to take ownership and work independently.

We are looking for a Marketing & Events Coordinator to support the delivery of B2B marketing events and campaigns in Malaysia. This is an excellent opportunity for someone early in their marketing career who enjoys organising events, coordinating logistics, and supporting marketing activities in a fast-paced environment.

You will work closely with Marketing, Sales, and Partnerships teams to support a range of events, campaigns, and customer engagement initiatives, gaining hands-on experience in both event execution and marketing operations.

RESPONSIBILITIES

Event Coordination & Support

• Support the execution of B2B events, including roundtables, networking sessions, and industry events.
• Assist with event logistics, including venue sourcing, vendor coordination, and event setup.
• Manage event registrations, guest lists, and attendee communications.
• Provide on-site support to ensure events run smoothly.
• Track attendance and assist with post-event follow-ups.

Marketing & Campaign Support

• Assist with event-related campaigns, including email invitations and coordination with internal teams.
• Support the preparation of marketing materials (e.g. slides, emails, simple assets).
• Help maintain trackers for events, campaigns, and performance metrics.

Coordination & Operations

• Work closely with Marketing, Sales, and Partnerships teams to support the execution of initiatives.
• Coordinate with vendors and external partners to ensure timely delivery.
• Support basic reporting and performance tracking for events and campaigns.

Requirements

• 1–3 years of experience in marketing, events, or a related field.
• Exposure to event coordination or campaign support is preferred.
• Strong organisational and coordination skills.
• Good communication skills and ability to work with multiple stakeholders.
• Comfortable with hands-on, execution-focused work.
• Interest in B2B marketing or fintech is a plus.