Customer Service job vacancies in Malaysia now available - March 2024 | Search for job vacancies , jawatan kosong in Jobstore Malaysia

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Total 100,220 Customer Service job vacancies

Senior Executive, Talent Management

Full-time
Kuala Lumpur, Federal Territory of...
Human Resources
1 week ago

Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.

Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.

Why Join AEON Credit?

At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.

AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.

Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.

Front Desk Receptionist

Full-time
Kuala Lumpur, Federal Territory of...
Customer Service
1 week ago

Malaysia’s only 6-star confinement center located at KL Eco City, we practices a unique fusion between traditional Chinese confinement care and professional medical care.

Junior System Support / 初級系統支援

Contract
Ampang Jaya, Selangor
Information Technology
1 week ago

Gross Synergy is a leading provider of point of sales(POS) system solutions that add value for consumers, merchants and acquirers. Our products include Headquarter Inventory Management System, Customer Loyalty Program, Point of Sales, Warehouse Management System and software integration to many of retailing device such as barcode printer, price check terminal and handheld terminal.

Headquartered in Malaysia, Gross Synergy maintains an installed base of more than 100 throughout the whole country since 1992. Together, these terminals and application conduct more than millions of transactions every year.

OUR COMMITMENT.

To equipped and prepare the local industry with systems that are able to penetrate the international level so as to be on par with the competitive global IT niche. strategic needs of the economy.

To provide comprehensive and cost-effective solutions to meet the rising demands and strategic needs of the economy.

To uphold the company's integrity by providing quality, state-of-art tools and services Total commitment to Research and Development and to pursue new technologies and services to the fast, constant changing and emerging economy.

OUR OBJECTIVES

To provide quality, comprehensive and effective solutions to our customers.

To ensure our customers receive the best hardware and software support all the time

To empower our employees with skills to perform and satisfy our customers to the fullest. To develop a dependable & functional business solution for the retail industry. 

Why join us?

We practise a vibrant & energetic office culture. We cultivate a learning culture within the company to improve each of our staff's knowledge. We provide opportunities for career advancement within the company.

Customer Service Specialist - English / Mandarin / Cantonese

Full-time
Petaling Jaya, Selangor
Customer Service
1 week ago

Overview
We provide comprehensive HR solutions to businesses of all sizes, including strategy development, talent acquisition, employee engagement, training, and compensation. Let us help you manage your HR needs and achieve long-term success.


About Us
We are a consultancy and advisory firm specializing in human resources solutions. Our services include HR strategy development, talent acquisition and selection, corporate HR strategy, industrial relations, employee engagement, training and development, and compensation and benefits.

Our team of experienced professionals works closely with clients to develop tailored solutions that align with their organizational goals and objectives. We help businesses find the right people for the job, develop and implement HR policies and procedures, enhance the skills and knowledge of their employees, and design competitive compensation packages that attract and retain top talent.

We understand the unique challenges that businesses face when managing their human resources, and we provide exceptional solutions that help our clients achieve long-term success. Whether you are a small startup or a large corporation, our team has the expertise and experience to help you manage your HR needs effectively

Senior Executive, Internal Audit (Aeon Insurance Brokers (M) Sdn Bhd)

Full-time
Kuala Lumpur, Federal Territory of...
Finance / Banking / Insurance
1 week ago

Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.

Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.

Why Join AEON Credit?

At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.

AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.

Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.

Customer service / 客戶服務

Full-time
George Town, Penang
Customer Service
2 weeks ago

Trans-care Logistic brings to you quality and a comprehensive range of shipping and freight forwarding services with experience, knowledge, and facilities in the field of handling different type of transportation.

Customer Relation Executive / 客戶關係主管

Full-time
Johor Bahru, Johor
Customer Service
2 weeks ago

Company overview
Premission Power Sdn. Bhd. is a protective coating and marine paint distributor and technical service provider in southern Malaysia for 20 years. Our target clients are from oil and gas, heavy industries and the marine market.

 

Company Vision

To establish ourselves as one of the well-known brands in the protective coatings and marine paints industry, known for our value products and exceptional customer service.

 

Company Mission

Our mission is to provide effective protection and enhance the value of our client's physical assets. We achieve this by offering the best value products in the market along with exceptional technical services. We aim to build long-term relationships with our clients based on trust, reliability, and customer satisfaction.

 

Our Core Values

Quality:
We are committed to delivering the highest quality paints and coatings that meet or exceed industry standards. We source premium materials and employ stringent quality control measures to ensure consistent excellence in our products.

Innovation:
We foster a culture of innovation, constantly seeking new and improved ways to enhance our products, processes, and services. We invest in research and development to stay ahead of industry trends and customer needs.

Respect:
We value everyone and treat people with dignity and professionalism. Through respect, we build strong relationships, cultivate trust, and create a positive and collaborative culture. 

 

Customer Service Executive / 客戶服務主管

Full-time
Klang, Selangor
Customer Service
2 weeks ago

Cadee Distributions Sdn Bhd was established in 2000 with the main goal of offering to the worldwide market a total logistic and complete intermodal transportation system. As our services involve all methods of shipping to and from all parts of the world, we have a vast network that ensures the goods being transported are monitored and handled throughout the entire transport chain with a high level of professionalism and commitment. We offer the most efficient and flexible services to our clients. Our favourable rates combined with our experience and know-how are in line with current trade practices, thus giving us the edge against many other global competitors. We pride ourselves as a strong player in the industry by upholding these values: Individuality - to meet the unique requirements of each client. Flexibility - to work out a focused solution with our clients hand in hand. Efficiency - smart and efficient decision making at the point of need. Liberty - local autonomy to allow for responsive and innovative service. Globalization service - global leverage coupled with local responsiveness. Compliance in the industry is important and we adhere to the following governing bodies: FMFF - Federation of Malaysia Freight Forwarders SFFLA - Persatuan Ejen-ejen Penghantaran Dan Logistik Selangor

Customer Service Trainer

Full-time
Johor Bahru, Johor
Customer Service
2 weeks ago

Get Started With Us We are a professional customer service platform, focusing on providing professional customer service and KYC  Compliance to industries such as blockchain, big data, and artificial intelligence, in the finance, energy, communications, government, transportation, e-commerce, and real estate industries.

Customer Service Team Leader

Full-time
Johor Bahru, Johor
Customer Service
2 weeks ago

Get Started With Us We are a professional customer service platform, focusing on providing professional customer service and KYC  Compliance to industries such as blockchain, big data, and artificial intelligence, in the finance, energy, communications, government, transportation, e-commerce, and real estate industries.

Customer Service Officer ( Mandarin Speaking )

Full-time
Penang, Penang
Customer Service
2 weeks ago

We are an established Company involved in trading of gaming machines and its parts. In line with our exuberant growth, we are on the lookout for suitably qualified individuals to join and grow with the Company.

Why join us?

A dynamic Company which offers growth prospects as well as quality on the job training throughout your career Good platform to develop skill and knowledge High degree of independence at work.

Freight Forwarding Customer Service Executive - Sea Freight

Full-time
Puchong, Selangor
Transportation / Logistics
2 weeks ago

Welcome to Worldgate! Worldgate has years of experience applying practical creativity to develop optimal operations and logistics solutions. Our industry knowledge and technical capabilities enable us to implement the most advanced supply chain solutions in use today. Worldgate operates throughout globally with a network of operating centers and facilities across the continents. We optimise our client’s demands by enhancing & integrating multiple logistic capabilities starting from material and product collection, warehousing, value added services, distribution and cross docking. We partner with our customers to create logistical solutions that reduce costs and support long-term growth and profitability. Our services includes: - International Air Freight - International Sea Freight -Trucking & Distributions - Warehousing - Project Cargo - Customs Brokerage - Supply Chain Management - Value Added Services

Call Center Customer Service Representative

Full-time
Kuala Lumpur, Federal Territory of...
Customer Service
2 weeks ago

Grand Holidays, established in South San Francisco, California in 1981, is a well-known travel wholesaler and tour operator striving at creating quality tours and package products at affordable prices to North American travelers. We have offices in San Francisco, San Jose, Los Angeles, New York, Chicago, Houston, Vancouver, Beijing, Manila and Kuala Lumpur.

We are now seeking enthusiatic candidates with different expertise and experience to join our newly established Kuala Lumpur office. We look forward to you joining our team!

Professional Service Consultant / 專業服務顧問

Full-time
Selangor, Selangor
Information Technology
2 weeks ago

MasterSAM, established in 2004 and acquired by the Silverlake Group in 2015, strives to protect and manage the most sensitive IT enterprise business platforms from a complete life-cycle perspective. Headquartered in Singapore, MasterSAM has office presence in Malaysia and has representative offices in Vietnam and India. Our business operations also extend to Thailand, Indonesia, Cambodia, Nepal, Bangladesh, to name a few. Core product offerings include Privileged Access Management, Multi-Factor Authentication and Endpoint Security Solutions. What differentiates us from the rest? Our agility to respond to market demands, our personal edge with our customers and prompt customer service.

Professional Service Consultant

Full-time
Selangor, Selangor
Information Technology
2 weeks ago

MasterSAM, established in 2004 and acquired by the Silverlake Group in 2015, strives to protect and manage the most sensitive IT enterprise business platforms from a complete life-cycle perspective. Headquartered in Singapore, MasterSAM has office presence in Malaysia and has representative offices in Vietnam and India. Our business operations also extend to Thailand, Indonesia, Cambodia, Nepal, Bangladesh, to name a few. Core product offerings include Privileged Access Management, Multi-Factor Authentication and Endpoint Security Solutions. What differentiates us from the rest? Our agility to respond to market demands, our personal edge with our customers and prompt customer service.

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Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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